What are the responsibilities and job description for the Remote Customer Service Contractor - US - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Job Overview
Embark on an exciting journey with Omni as a Remote Customer Service Representative in a contractor role. By joining our esteemed community, you will gain exclusive access to a variety of open contracts, offering you the flexibility to choose opportunities that align with your skills and interests.
Key Responsibilities
Joining Omni provides a unique chance to work with prestigious companies, enhancing your customer service expertise and opening doors for potential full-time roles or other career advancements within our expansive network.
Company Culture And Values
At Omni, we pride ourselves on creating a supportive and community-driven environment, valuing flexibility and work-life balance. Our contractors are encouraged to craft their work schedules to suit their personal needs, promoting a healthy and productive work atmosphere.
Compensation And Benefits
Employment Type: Contractor
Embark on an exciting journey with Omni as a Remote Customer Service Representative in a contractor role. By joining our esteemed community, you will gain exclusive access to a variety of open contracts, offering you the flexibility to choose opportunities that align with your skills and interests.
Key Responsibilities
- Provide exceptional customer service through inbound phone calls, chat messages, and emails for a diverse range of Fortune 500 clients.
- Manage customer inquiries efficiently, delivering timely resolutions to ensure high satisfaction levels.
- Maintain a consistent standard of service quality while adapting to various client-specific requirements.
- Excellent verbal and written communication skills.
- Strong problem-solving capabilities and a keen attention to detail.
- Proficient in using technology and communication tools to assist customers effectively.
- Self-motivated with the ability to work independently in a remote setting.
- Prior experience in customer service is preferred.
- Basic technical skills to navigate essential software and communication systems.
- High school diploma or equivalent is required.
Joining Omni provides a unique chance to work with prestigious companies, enhancing your customer service expertise and opening doors for potential full-time roles or other career advancements within our expansive network.
Company Culture And Values
At Omni, we pride ourselves on creating a supportive and community-driven environment, valuing flexibility and work-life balance. Our contractors are encouraged to craft their work schedules to suit their personal needs, promoting a healthy and productive work atmosphere.
Compensation And Benefits
- Competitive contract earnings ranging from \(14 to \)20 per hour, dependent on client and performance metrics.
- Opportunities for additional incentives based on your contributions and the quality of service provided.
Employment Type: Contractor
Salary : $14 - $20
