What are the responsibilities and job description for the Remote Customer Service Rep - Contractor Role - $14 to $20 per hour - WEEKLY PAY - US - Omni - 2180 position at Omni Interactions?
Job Overview
Join the dynamic team at Omni as a Remote Customer Service Representative in a contractor capacity. This role provides a unique opportunity to connect with prestigious Fortune 500 companies while working from the comfort of your home. As a member of our community, you will gain exclusive access to a variety of open contracts tailored to your skills and availability.
Key Responsibilities
At Omni, you will have the chance to broaden your skills by working with various clients, which can lead to career advancement as you accumulate valuable experience in customer service across diverse industries.
Company Culture And Values
Omni promotes a flexible and empowering work environment, allowing contractors to create schedules that align with their personal and professional needs. We value independence and strive to support our contractors in achieving a healthy work-life balance.
Compensation And Benefits
Please note that certain home office locations are not approved:
Employment Type: Contractor
Join the dynamic team at Omni as a Remote Customer Service Representative in a contractor capacity. This role provides a unique opportunity to connect with prestigious Fortune 500 companies while working from the comfort of your home. As a member of our community, you will gain exclusive access to a variety of open contracts tailored to your skills and availability.
Key Responsibilities
- Deliver exceptional customer service through multiple channels, including inbound phone calls, chat messages, and email communications.
- Assist customers by addressing inquiries and resolving issues with efficiency and professionalism.
- Uphold high standards of quality in all customer interactions.
- Engage with fellow contractors to share best practices and enhance service delivery.
- Exceptional verbal and written communication abilities.
- Strong analytical and problem-solving skills.
- Capable of multitasking in a fast-paced environment.
- Proficient in utilizing customer service tools and software.
- Previous experience in customer service roles is desirable.
- High school diploma or equivalent is required.
- Prior experience in customer service is preferred but not mandatory.
- Strong interpersonal skills and the ability to work independently in a remote setting are essential.
At Omni, you will have the chance to broaden your skills by working with various clients, which can lead to career advancement as you accumulate valuable experience in customer service across diverse industries.
Company Culture And Values
Omni promotes a flexible and empowering work environment, allowing contractors to create schedules that align with their personal and professional needs. We value independence and strive to support our contractors in achieving a healthy work-life balance.
Compensation And Benefits
- Contract earnings range from \(14 to \)20 per hour, influenced by client-specific factors and your performance.
- Additional incentives may be available based on client requirements and performance metrics.
Please note that certain home office locations are not approved:
- Alaska
- California
- Connecticut
- Delaware
- Denver, Colorado
- Flagstaff, Arizona
- Hawaii
- Illinois
- Michigan
- Maine
- Massachusetts
- Maryland
- Minneapolis, Minnesota
- New Jersey
- New York
- Oregon
- Rhode Island
- St. Paul, Minnesota
- Vermont
- Washington
- Washington DC
Employment Type: Contractor
Salary : $14 - $20
