What are the responsibilities and job description for the Remote Customer Service Rep - Contractor Role in the US - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Job Overview
Embark on a rewarding journey with Omni as a remote Customer Service Representative in a contractor role. Joining our esteemed community of independent customer care professionals grants you exclusive access to a variety of open contracts with renowned Fortune 500 clients.
Key Responsibilities
As a remote contractor with Omni, you will enhance your customer service abilities while collaborating with prestigious Fortune 500 clients. This role provides a pathway for professional development and potential career advancement within the industry.
Company Culture And Values
Omni is committed to fostering a collaborative and flexible work environment. We empower our independent contractors to tailor their work schedules to best fit their lifestyles while delivering exceptional customer care.
Compensation And Benefits
Embark on a rewarding journey with Omni as a remote Customer Service Representative in a contractor role. Joining our esteemed community of independent customer care professionals grants you exclusive access to a variety of open contracts with renowned Fortune 500 clients.
Key Responsibilities
- Deliver exceptional customer service by handling inbound phone calls, responding to chat messages, and addressing emails.
- Maintain a professional demeanor while assisting customers and upholding the standards expected by our clients.
- Meet performance metrics and ensure client satisfaction through effective communication and problem-solving.
- Outstanding verbal and written communication skills.
- Strong analytical and problem-resolution capabilities.
- Proficient in managing customer inquiries across different platforms including phone, chat, and email.
- Ability to adapt and thrive in a remote work environment.
- Prior experience in customer service is preferred, demonstrating your ability to engage with clients effectively.
- A high school diploma or equivalent is required.
- Attention to detail and the capacity to work independently are essential for success in this role.
As a remote contractor with Omni, you will enhance your customer service abilities while collaborating with prestigious Fortune 500 clients. This role provides a pathway for professional development and potential career advancement within the industry.
Company Culture And Values
Omni is committed to fostering a collaborative and flexible work environment. We empower our independent contractors to tailor their work schedules to best fit their lifestyles while delivering exceptional customer care.
Compensation And Benefits
- Contract earnings range between \(14 to \)20 per hour, influenced by your call handling performance.
- Additional incentives are available based on client feedback and performance metrics.
- Alaska
- California
- Connecticut
- Delaware
- Denver, Colorado
- Flagstaff, Arizona
- Hawaii
- Illinois
- Michigan
- Maine
- Massachusetts
- Maryland
- Minneapolis, Minnesota
- New Jersey
- New York
- Oregon
- Rhode Island
- St. Paul, Minnesota
- Vermont
- Washington
- Washington DC
Salary : $14 - $20
