What are the responsibilities and job description for the Remote Customer Service Rep - Contractor Role in the US - $14 to $20 per hour - WEEKLY PAY - Omni - 2180 position at Omni Interactions?
Job Overview
Embark on your contracting journey with Omni and become a vital part of our esteemed network of remote customer service professionals. As an independent contractor, you will gain exclusive access to a variety of open contracts and provide exemplary customer service for renowned Fortune 500 companies.
Key Responsibilities
As a member of our contractor community, you will have ample opportunities for professional advancement. Your performance will not only influence earnings but also open doors to various incentives and growth within diverse client contracts.
Company Culture And Values
At Omni, we celebrate a flexible work environment that emphasizes independence and collaboration. Our community is built on support and connection, ensuring that every contractor feels valued while working remotely.
Compensation And Benefits
Embark on your contracting journey with Omni and become a vital part of our esteemed network of remote customer service professionals. As an independent contractor, you will gain exclusive access to a variety of open contracts and provide exemplary customer service for renowned Fortune 500 companies.
Key Responsibilities
- Deliver superior customer service through inbound phone calls, chat responses, and email correspondence.
- Effectively address customer inquiries and resolve issues with professionalism and a positive demeanor.
- Maintain a proactive approach in managing customer interactions across various communication channels.
- Exceptional communication abilities.
- Strong orientation towards customer service excellence.
- Capacity to multitask and manage various responsibilities efficiently.
- Proficient in utilizing multiple communication platforms (phone, chat, email).
- Self-driven and capable of functioning independently in a remote setting.
- Previous customer service experience is advantageous but not mandatory.
- Demonstrated problem-solving skills and keen attention to detail.
- High school diploma or equivalent is required.
As a member of our contractor community, you will have ample opportunities for professional advancement. Your performance will not only influence earnings but also open doors to various incentives and growth within diverse client contracts.
Company Culture And Values
At Omni, we celebrate a flexible work environment that emphasizes independence and collaboration. Our community is built on support and connection, ensuring that every contractor feels valued while working remotely.
Compensation And Benefits
- Earnings range from \(14 to \)20 per hour, contingent upon the client.
- Compensation is influenced by your performance during customer interactions.
- Additional incentives may be available based on client agreements and individual performance metrics.
- Alaska
- California
- Connecticut
- Delaware
- Denver, Colorado
- Flagstaff, Arizona
- Hawaii
- Illinois
- Michigan
- Maine
- Massachusetts
- Maryland
- Minneapolis, Minnesota
- New Jersey
- New York
- Oregon
- Rhode Island
- St. Paul, Minnesota
- Vermont
- Washington
- Washington DC
Salary : $14 - $20
