What are the responsibilities and job description for the Remote Customer Service Rep - US Contractor Role - WEEKLY PAY - $14 to $20 per hour - Omni - 2180 position at Omni Interactions?
Job Overview
Embark on a rewarding career journey with Omni as a remote Customer Service Representative in a contractor role. This position provides a unique opportunity to join an esteemed network of professional contractors who service high-profile Fortune 500 clients. Upon joining our community, you will gain exclusive insights into available contracts, enabling you to select opportunities that align with your skills and preferences.
Key Responsibilities
By working with Omni, you will have the chance to enhance your professional development while collaborating with respected Fortune 500 companies. This experience can serve as a stepping stone for future career advancements within the industry.
Company Culture And Values
Omni fosters a flexible and supportive culture that empowers contractors to create their own work schedules. Our inclusive environment encourages diversity and promotes a collaborative spirit among remote customer care contractors.
Compensation And Benefits
Embark on a rewarding career journey with Omni as a remote Customer Service Representative in a contractor role. This position provides a unique opportunity to join an esteemed network of professional contractors who service high-profile Fortune 500 clients. Upon joining our community, you will gain exclusive insights into available contracts, enabling you to select opportunities that align with your skills and preferences.
Key Responsibilities
- Deliver exceptional customer service by managing inbound phone calls, responding to chat inquiries, and addressing emails.
- Uphold a high standard of professionalism while assisting customers across various channels.
- Adapt effectively to meet diverse client needs and requirements.
- Strong communication abilities to engage with customers and resolve inquiries effectively.
- Prior experience in customer service is advantageous but not essential.
- Excellent multitasking skills and the capacity to manage time efficiently.
- Proficiency in handling various customer interaction channels including phone, chat, and email.
- Demonstrated experience in customer service is preferred.
- Ability to work independently in a remote setting.
- Strong problem-solving aptitude to address customer concerns.
By working with Omni, you will have the chance to enhance your professional development while collaborating with respected Fortune 500 companies. This experience can serve as a stepping stone for future career advancements within the industry.
Company Culture And Values
Omni fosters a flexible and supportive culture that empowers contractors to create their own work schedules. Our inclusive environment encourages diversity and promotes a collaborative spirit among remote customer care contractors.
Compensation And Benefits
- Competitive hourly contract earnings ranging from \(14 to \)20, determined by performance and client metrics.
- Opportunities for additional incentives based on individual and client performance.
- Flexibility to design a work schedule that suits your lifestyle, enabling a healthy work-life balance.
Salary : $14 - $20
