Remote Customer Service Representative

Job Description

As a 1099 contractor with Omni, you write your own schedule (set your own hours)! Take control of your work by leaving the 9 to 5 & join the gig economy! Looking for work/life balance? Omni is where you need to be!

You may have heard about other gigs, but we're different. How? It’s simple: We pay for ALL available time! No more wasting time hoping you're busy enough to earn a living. Working on the Omni platform, you will ACTUALLY make up to $19/hour

What work will you be performing?

You'll be providing customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.

You will interact with customers through phone and/or chat/email, helping them with anything they need!

What You’ll Do

• Work from home, or any quiet place with a closed door
• Choosing when & how often you want to work
• Respond to chats, emails, and calls from customers
• Quickly help customers with good solutions
• Solve problems in a creative way
• Document details of calls & customer interactions in the appropriate systems
• Type and talk at the same time
• Navigate multiple systems, programs, and screens at the same time
  
  

Who You Are

• Great communication skills (verbal and written)
• Can type 30 WPM or more with 90% accuracy
• Solid computer skills, including typing and navigation
• Earning Potential
  
  

Contracts will have varying earning potential, but all projects pay for time spent talking on the phone & assisting customers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay & other incentives (earnings depend on hours worked, contract, type of support provided, etc).

As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.

Scheduling & Hours

Contractor's providing service with Omni's clients choose their own schedule by self-scheduling in 30-minute or 1-hour blocks. You get to choose how when & how often you provide services. The more hours you work, the more you can make!

What’s Next

If you want the flexibility and freedom to work for your life, instead of living to work, complete these steps & be sure to check your email/spam folder for regular communications from Omni!

Company Description

Welcome to the Gig Life

You want flexible yet dependable work with exceptional companies. Omni provides access to work-from-home Gigs supporting leading brands. We're passionate about empowering our Gig Workers while providing a community for them to grow and be successful.

Be your own boss. Set your own schedule.

Get paid. Enjoy the Gig life.

Welcome to the Gig Life You want flexible yet dependable work with exceptional companies. Omni provides access to work-from-home Gigs supporting leading brands. We're passionate about empowering our Gig Workers while providing a community for them to grow and be successful. Be your own boss. Set your own schedule. Get paid. Enjoy the Gig life.