What are the responsibilities and job description for the Remote Spanish Bilingual Customer Service Rep - Contractor Role - $17 to $20 per hour - PAID WEEKLY - 2181 position at Omni Interactions?
Job Overview
Join Omni as a Spanish Bilingual Remote Customer Service Representative and embark on a rewarding journey in the contracting space. As part of our esteemed community of remote customer care contractors, you will gain exclusive access to various open contracts, providing support to Fortune 500 clients.
Key Responsibilities
Joining Omni opens doors to diverse contracts and clients, presenting ample opportunities for skill enhancement and potential career advancement in customer service roles.
Company Culture And Values
Omni champions a flexible and remote work culture, empowering contractors to design their own schedules while fostering adaptability and independence within our team.
Compensation And Benefits
Employment Type: Contractor
Join Omni as a Spanish Bilingual Remote Customer Service Representative and embark on a rewarding journey in the contracting space. As part of our esteemed community of remote customer care contractors, you will gain exclusive access to various open contracts, providing support to Fortune 500 clients.
Key Responsibilities
- Deliver exceptional customer service through inbound phone calls, chat messages, and email correspondence.
- Address customer inquiries and effectively resolve issues to ensure satisfaction.
- Maintain high standards of professionalism and responsiveness in all communications.
- Track performance metrics and strive to meet client satisfaction goals.
- Proficient verbal communication skills in both English and Spanish.
- Strong customer service orientation and ability to manage multiple tasks simultaneously.
- Familiarity with remote communication tools and platforms.
- Previous experience in a customer service role is preferred.
- Strong problem-solving skills and the ability to work independently in a remote setting.
- High school diploma or equivalent; higher education is a plus.
Joining Omni opens doors to diverse contracts and clients, presenting ample opportunities for skill enhancement and potential career advancement in customer service roles.
Company Culture And Values
Omni champions a flexible and remote work culture, empowering contractors to design their own schedules while fostering adaptability and independence within our team.
Compensation And Benefits
- Competitive contract earnings ranging from \(17 to \)20 per hour, dependent on client and phone call status when assisting customers.
- Additional incentives may be available based on client needs and performance metrics.
Employment Type: Contractor
Salary : $17 - $20