What are the responsibilities and job description for the Logistics Supervisor position at Omni Logistics?
Company Overview:
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.
Position: Logistics Supervisor
Job Description:
The Logistics Supervisor carries a varied set of responsibilities towards the management of fulfillment and distribution needs for a key account within a 35,000 square foot operation. Duties include but are not limited to administering day to day activities to assure inbound and outbound shipments are registered and shipped out within SLA. In addition, maintaining and improving upon Quality Assurance processes, systems, and tasks to exceed expectations for our customer will be a daily occurrence. This role will play a key partnership and collaboration with the site’s Logistics manager to design, implement, and monitor functions to improve on efficiencies. This candidate will need a “role-up-your-sleeves” attitude and be willing to learn the entire business from the ground up in order to cover for administrative workers when they are out to assure steady flow.
Core Responsibilities & Duties:
- Direct point of escalation for customer with direct supervision of 10 account dedicated staff members.
- Master all inbound, outbound and inventory management processes to serve as a subject matter expert for the team.
- Conduct weekly employee reviews and execute the training and development of account personnel
- Oversee outbound shipping status including but not limited to BOLs, commercial invoices and navigate solutions with international logistics carriers
- Conduct daily inventory audits and oversee regular cycle counting
- Partner with receiving lead to systematically receive inbound containers and partner on special inventory projects
- Serve as POC for IT department, solving technical problems affecting operations
- Perform risk assessments, leading investigations to address quality issues
- Perform customer facing functions including video conference meetings, presentations, and (daily) email correspondence
- Perform account specific costing & billing functions
- Prepare monthly and quarterly KPI/metrics for the Logistics Manager on behalf of the account
- Ensure high quality performance, strict process & safety adherence, and continuous improvement
- Other related duties as assigned
Job Requirements & Qualifications:
- High School Diploma or General Education Degree (GED) required
- Associate’s/bachelor’s degree preferred
- 5 years of warehouse and/or distribution management (or equivalent combination of education and experience
- Staff/personnel management within a distribution, warehouse, and/or 3PL facility
- Lower-level management or supervisory experience is a plus
- Adequate knowledge, experience, and/or understanding of the supply chain industry
- Performance standards and KPI metric development
- Safety Compliance (OSHA etc.)
- WMS Systems (Cargowise1 preferred)
- Adequate understanding of value-added services
- Cultural sensitivity with managing a diverse set of workforces
- Experience and knowledge of 5S, Lean, or similarly principled methodologies
- Competent levels of proficiency in administrative and reporting tools/applications (Excel, Word, PowerPoint, Outlook etc.)
- Forklift certification and/or license a plus
- 5S, Lean, or similar training/certifications
What We Offer:
- Competitive base salary
- Paid time off within the first year of employment, sick time and holidays
- Company provided life insurance
- Health, vision, and dental insurance options
- Commuter benefit plan
- Optional supplemental life insurance
- 401(k)
- A great place to work with a terrific culture