Intact Case Manager- Bi-Lingual

At OMNI Youth Services, it’s our mission to partner with parents and the community to provide innovative, transformational behavioral and educational support services to children, adolescents, and young adults. We understand how difficult it is for families to endure the effects of poor decisions and behavior, and we believe that they shouldn’t have to go through these challenges alone. That’s why OMNI focuses on resolving existing problems as soon as we receive the first request for help. From there, we collaborate with families to create pathways to successful and healthy behaviors for their youth. Everyone deserves the chance to develop lasting skills for life. 

Leading the way in finding innovative solutions that create positive change in youth, families, and community life has been OMNI’s vision for more than 45 years. We annually serve thousands of individuals in over 25 communities throughout Chicago’s Northwest Suburbs. Our services include counseling, 24-hour crisis intervention, substance abuse prevention and treatment, family strengthening, juvenile justice services, youth The Intact Family Services Caseworker is responsible for providing family-based intervention and family preservation services to families who are open intact family cases. 

RESPONSIBILITIES: 

• Conducts initial and ongoing assessments of strengths, needs, and risk factors, in accordance with the Intact Family Services plan. 

• Develops and implements service plans, in collaboration with client’s family, in accordance with the Intact Family Services plan. Directs implementation of client services and treatment goals. Makes referrals to community service providers to address issues such as housing, mental health, substance abuse treatment, or domestic violence. 

• In accordance with each family’s service plan, provides case management, mentoring, advocacy, support, and education that will protect children and preserve families. Counsels individuals regarding issues including, but not limited to, parenting, unemployment, housing, substance abuse, domestic violence, trauma, childcare, and/or medical care. 

• Completes and maintains case notes, client records, reports and other required documentation according to organization’s guidelines for completeness, accuracy, and timeliness. 

• Complies with all pertinent state and federal laws, DCFS Rules and Procedures, and the Code of Ethics for Child Welfare Professionals. Provides court testimony related to services provided to clients as required. Informs the supervisor of any legal issues related to agency services. 

• Represents the organization in a positive, professional light to active and potential clients, referral and funding sources, and the general public. 

• Enhances professional competence through appropriate training activities and ongoing awareness of developments in the child welfare field. 

• Participates in the Peer Review process for client files. Contributes to quality improvement through active participation in Quality Improvement activities. 

SPECIFIC EXPECTATIONS: 

• Bilingual in English and Spanish preferred: ability to read, write, and speak both English and Spanish fluently. 

• Maintains and expresses positive attitude about their job, the service constituencies and the organization. 

• Responds to clients and/or customers within 24 hours. 

• Carry an average caseload of 10 to 12 families. When program needs are high, number may increase. 

• Participate in on call crisis rotation per crisis plan. 

• Meet all the requirements in DCFS Rule .388 and the FY21 Program Plan. 

MINIMUM QUALIFICATIONS: