What are the responsibilities and job description for the Customer Service Representative (CSR) position at Omnia Promotions Inc?
Are you a people person with a passion for sales and exceptional customer service? We are a growing company in Bakersfield, CA, specializing in customer engagement and sales strategies for leading brands. Our goal is to deliver outstanding service while driving sales growth and building lasting customer relationships. We’re looking for motivated individuals to join our team as Customer Service Representative to help us expand and succeed.
About the Role:
As a Customer Service Representative, you’ll combine your customer service expertise with sales skills to connect with customers, recommend solutions, and drive revenue growth. Your ability to create meaningful interactions and close sales will be key to meeting and exceeding goals while ensuring customer satisfaction.
What You’ll Do As A Customer Service Representative:
- Engage with customers to identify their needs and recommend products or services, focusing on driving sales.
- Build rapport with customers to create trust and encourage repeat business, referrals, and upsell opportunities.
- Provide detailed information about products, promotions, and services to enhance the sales experience.
- Deliver outstanding customer service while meeting sales targets and contributing to company revenue goals.
- Address customer inquiries and resolve concerns in a way that leads to successful sales outcomes.
- Maintain accurate records of customer interactions and sales using company systems.
- Stay up to date with training to sharpen your customer service and sales skills and remain competitive.
What We’re Looking For In A Customer Service Representative:
- A high school diploma or equivalent
- Previous experience in sales, customer service, retail, or another customer-facing role.
- Strong communication skills and the ability to effectively promote products and close sales.
- A goal-oriented mindset with a passion for exceeding sales and customer service expectations.
- Dependable, timely, and motivated to succeed in a sales-driven environment.
- Ability to work independently or as part of a collaborative team.
- Confidence, charisma, and enthusiasm for connecting with people and generating sales.
Why Join Us?
We offer an exciting environment where your customer service and sales talents will thrive. With ongoing training, career advancement opportunities, and a chance to be part of a team that values your success, you’ll have the tools and support to achieve your goals. If you’re ready to take your customer service and sales skills to the next level, apply today for our Customer Service Representative position! Let’s work together to deliver exceptional results.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $45,000 - $55,000
