Demo

Associate Director, Data Operations

Omnicom Media Group US H&S
Los Angeles, CA Full Time
POSTED ON 4/10/2025
AVAILABLE BEFORE 5/10/2025

The Company :

Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.

Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.

The Company

Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.

Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.

Associate Director, Data Operations

As an Associate Director, Data Operations you will ensure that our agency and client teams have access to timely, accurate, reliable data they can use to quickly make critical business decisions. Increasingly, the role needs to ensure these business decisions, analyses and optimizations are powered by AI either through ensuring accurate data, detecting & democratizing insights, or automatically making optimizations in real time. In order to achieve these goals, the role needs to excel in the following Marketing Intelligence competencies :

  • Reporting, Data, and Technology Expertise
  • Media and Marketing Industry Knowledge
  • Data Quality, QA, Automation and Governance
  • Delivery, Project Management, and Process Development
  • Account, Stakeholder, and Relationship Management
  • Creativity, Innovation, and Problem Solving
  • Business Impact and Company Advancement

Key Responsibilities

  • Leverages mastery of tools, systems, workflows, and project management to guide and evolve the data operations practice across all lines of business
  • Optimize and streamline existing data workflows and dashboarding efforts across 50 data sources, while advancing additional projects in progress or pending
  • Ensure established taxonomy and naming conventions are being upheld across all lines of business
  • Lead a global team of 9 members while effectively collaborating with cross-functional teams
  • Enforce governance and high data quality standards
  • Sees business impact beyond team and function, connecting prioritization and work delivery to broader Annalect, Omnicom Group, and client goals
  • Support the client and agency in data quality and use of data for better decision-making
  • Campaign Reporting Capability Development & Delivery

  • Drive rapid development of innovative campaign reporting solutions that meets the reporting needs of all stakeholders.
  • Ensure the capability delivers on-demand access to agency teams and clients in a manner that facilitates intuitive understanding and sound decision-making, be it through dashboards, reports, data services, or analytic environments
  • Support defining and managing technology-driven processes that enable efficient access to usable data for analysis and presentation to empower agency teams to make informed decisions about their client's business in support of both U.S. and global accounts
  • Support the development of business cases and transition campaign reporting delivery to the organization.
  • Operate as an extension of offshore Annalect teams to support the successful delivery of campaign data solutions
  • Provide expertise across data sources to drive the development of governance solutions (processes, technologies, etc.) to ensure achieving service level performance across accuracy, completeness, timeliness, and access rights
  • Required Skills And Qualifications

  • BS / BA or MS in Business, Marketing, Statistics, Mathematics, Data Science, Information Systems, Computer Science, Engineering, or a relevant field
  • 8 years' experience in marketing science, advertising analytics, data operations, or business intelligence, , ideally in a media or agency environment
  • 6 years in marketing agency or directly working with marketing data - ideally focusing on paid media in Google, Meta, Amazon, TikTok, & Snapchat
  • Expert in business intelligence technologies; direct use of Salesforce Marketing Cloud Intelligence (f / k / a Datorama), API connections, S3 buckets, Amazon Redshift and Tableau is required.
  • Experience with programming / query languages for business intelligence purposes, including fluency in SQL, is strongly preferred. Familiarity with Python, JavaScript, or DAX is preferential.
  • Ability to influence and manage cross-functional teams without formal authority; extensive involvement on projects including offshore, technology, operations, vendor, or agency teams required
  • Ability to distill technical information for non-technical audiences and demonstrated success working with global, analytics, and client teams required
  • Excellent communications skills; experience communicating across functional groups and leadership teams with varying degrees of technical background required
  • LI-CC1

    This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications / skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include : health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD / LTD insurance benefits.

    Compensation Range

    110,000-$130,000 USD

    This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

    Hearts & Science is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Review Our Recruitment Privacy Notice

    Salary : $110,000 - $130,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Associate Director, Data Operations?

    Sign up to receive alerts about other jobs on the Associate Director, Data Operations career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $200,717 - $281,464
    Income Estimation: 
    $263,369 - $414,679
    Income Estimation: 
    $160,561 - $207,658
    Income Estimation: 
    $192,426 - $255,933
    Income Estimation: 
    $180,084 - $244,913
    Income Estimation: 
    $202,391 - $284,225
    Income Estimation: 
    $141,014 - $186,880
    Income Estimation: 
    $180,084 - $244,913
    Income Estimation: 
    $115,898 - $155,468
    Income Estimation: 
    $160,561 - $207,658
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Omnicom Media Group US H&S

    Omnicom Media Group US H&S
    Hired Organization Address New York, NY Full Time
    The Company : Hearts & Science has been inspired by confident marketers seeking business advantage in a world of persona...
    Omnicom Media Group US H&S
    Hired Organization Address New York, NY Full Time
    The Company : Hearts & Science has been inspired by confident marketers seeking business advantage in a world of persona...
    Omnicom Media Group US H&S
    Hired Organization Address New York, NY Full Time
    The Company : Hearts & Science has been inspired by confident marketers seeking business advantage in a world of persona...
    Omnicom Media Group US H&S
    Hired Organization Address Burbank, CA Full Time
    The Company : Hearts & Science has been inspired by confident marketers seeking business advantage in a world of persona...

    Not the job you're looking for? Here are some other Associate Director, Data Operations jobs in the Los Angeles, CA area that may be a better fit.

    Associate Director, Data Operations

    Omnicom Media Group US H&S, Burbank, CA

    Director, Associate General Counsel - Corporate & Securities

    ARS Pharmaceuticals Operations, Inc., Los Angeles, CA

    AI Assistant is available now!

    Feel free to start your new journey!