What are the responsibilities and job description for the Sales Support Administrator position at OmniForce Solutions?
Our client is a Fortune 200 leading retail energy company focused on bringing the power of energy to people and organizations. Putting customers at the center of everything they do, they provide energy solutions to millions of people through their diverse portfolio of retail brands across North America. Take your career to the next level by working on a dynamic and innovative team that moves our world towards a sustainable energy future.
Position Overview
The Sales Support Admin will provide sales support duties assisting the Sales Account Executives in the company's retail energy business processes and systems. The Sales Support Admin will be responsible for collecting, researching, and verifying account information to generate proposals and book contracts, as well as perform other administrative duties as assigned
Responsibilities
- Collect and verify power and natural gas customer and usage information.
- Ensure accurate deal structure of power, natural gas, and other product offerings.
- Accurately price and understand product offerings to prepare proposals / contracts and assist in generating revenue; Create proposals and contracts for Power and Natural Gas customers.
- Maintain SLA productivity target in managing deal set ups delivering RFPs on time
- Generate and review contracts for various product offerings. Assist in contract renewal efforts.
- Adjudicate and approve credit for small customers via utility invoice review and internal pay history review
- Provide expertise in the use of CRM and pricing systems, and assist in execution of process and system changes
- Assist in development of Request for Proposal response packages
Qualifications
