What are the responsibilities and job description for the Collections Representative - 75% Remote position at OMRON?
Work at OMRON!
OMRON is a global leader in the field of automation, an $8 billion global technology company celebrating more than 80 years of success. OMRON's business fields cover a broad spectrum, ranging from industrial automation and electronic components to social systems and healthcare. OMRON Management Center of America, Inc. is the regional headquarters for OMRON in the Americas.
Collections Representative
This position is responsible for activities in the Accounts Receivable (Credit/Collection) Department. This role will be responsible for managing an A/R portfolio of 150 accounts. This role will also report directly to the Accounts Receivable Supervisor.
Our Commitment to Employees:
- Training and Career Development Program to give employees a learning path with the necessary tools and resources they need to help build their career at Omron.
- Great financial opportunities with competitive compensation, immediate 401k match with 100% vesting, profit sharing, and Blue Cross Blue Shield for medical, dental, vision and prescription drug benefits.
- Community Awareness that includes activities with local non-profit organizations and a Matching Gift Program.
- Work-Life Balance with Flexible Work Arrangements, Flexible Work Hours, and Sick/Vacation/Holiday Pay.
- Wellness Activities such as Walking Contests, Nutritional Learning Sessions, On Site Flu shots and Health Screenings.
Responsibilities:
- Manage an A/R portfolio of 150 accounts using department credit/collection software
- Making outbound collection calls and/or sending email communication in a professional manner while keeping and improving customer relations.
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Provide timely follow-up on payment arrangements.
- Research complicated deductions/chargebacks
- Represent Omron in a professional, ethical, and socially responsible manner.
- Represents the Omron Guiding Principles through personal and business interactions with employees, distributors, and colleagues
Job Requirements:
- High School Diploma and/or equivalent required.
- 3 years of accounts receivable or credit and collections experience.
- Familiar with B2B credit (Mexico, Latin America, and Canada)
- Strong Microsoft Excel Skills
- Bi-lingual in Spanish is a plus
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Omron we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Omron is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
