What are the responsibilities and job description for the Front Desk Agent position at OMS Associates?
We are seeking a Front Desk candidate that is looking for a long term career. This individual needs to be bright and enthusiastic, has excellent communication and interpersonal skills, and is highly organized. The ideal candidate must enjoy multi-tasking in a fast paced environment, have strong customer service skills, and must have phone etiquette. The successful candidate will enjoy working in a collaborative team environment, will have excellent verbal and written communication skills, will be responsible for answering phone calls and scheduling appointments.
- Must speak English
- We are looking for a candidate that is looking to have a career and growth within the company- Please No students
Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Check-in and check-out patients efficiently and accurately
- Answer phone calls and respond to patients inquiries
- Provide information about procedures
- Handle patients feedback and resolve issues promptly and effectively
- Process payments and maintain accurate records
- Ensure frontdesk and waiting area clean and ready for patients
- Maintain a neat and organized front desk area
Requirements:
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Multilingual skills are a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and ability to remain calm under pressure
- Proficient in using computer systems and software applications
We offer competitive pay and opportunities for career growth. If you are a friendly, customer-oriented individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our team as a Front Desk Associates.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Willing to travel to other location when needed?
Language:
- English (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $18 - $19