Part-Time Scheduling Coordinator

Scheduling Coordinator

Location: 101 Trojan Drive, Carrollton, GA 30117

Type: Part-Time

Make a Difference, One Appointment at a Time

Are you highly organized, personable, and thrive in fast-paced environments? Carrollton Oral Facial Surgery is looking for a Scheduling Coordinator who’s as passionate about helping patients as they are about getting every detail just right.

You’ll be the first impression many patients have of our practice — the calm voice on the phone, the friendly face at the desk, and the organizational powerhouse behind a smooth-running schedule. Your role is critical to delivering an exceptional patient experience across our network of oral surgery practices.

If you love people, have a knack for details, and are energized by keeping things running smoothly — this could be your perfect fit.

What You’ll Do

• Be the welcoming, professional voice that schedules appointments

• Confirm and manage patient appointments, always prioritizing timeliness and accuracy

• Maintain and update patient data in our system, ensuring every detail is correct

• Verify insurance information and document it clearly

• Respond to patient inquiries and online referrals with professionalism and warmth

• Run recall reports and proactively reach out to patients to schedule needed visits

• Collaborate with other departments to support patient questions and needs

• Uphold privacy and confidentiality in every interaction

• Use discretion and empathy in a fast-moving healthcare environment

What You Bring to the Table

• A people-first mindset — friendly, empathetic, and clear communicator

• The ability to multitask and handle a high volume of phone calls with ease

• Attention to detail and a sharp memory for the small things that matter

• Strong computer skills, including Microsoft Office (Word, Outlook, Excel, PowerPoint)

• A collaborative spirit and a willingness to learn and grow

• Adaptability to thrive in a constantly evolving environment

Qualifications

• At least 1 year of experience in a medical or dental setting

• High school diploma or equivalent required

• Strong organizational skills and ability to prioritize tasks efficiently

• Must maintain patient confidentiality and demonstrate professional discretion

• Healthcare scheduling experience is a plus

Our Core Values

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.

• Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.

• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.

• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.

• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.

Carrollton Oral Facial Surgery is proud to be an Equal Opportunity Employer.