Demo

Administrative Services Assistant

On-Board Companies
Wilmington, DE Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/5/2025

On-Board Services is hiring a

Administrative Services Assistant

in Wilmington, DE!

For immediate consideration please send your resume to resumes@onboardusa.com

Subject Line : Position Title and State you are Located.

About Us :

On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.

Position Details :

Position Type : Contract

Job Location : Wilmington, DE

Benefits : 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance

Compensation : $19 - $24.84 (based on experience)

Overview

90% : Work closely with Customer Service, Logistics and external warehouse teams, via phone & email, to oversee the flow of customer complaints.

Use Salesforce, SAP and email extensively. The candidate will take on the role of Investigation Leader for Salesforce complaints, communicating with appropriate parties to determine cause and impact. Be responsible for gathering information from relevant team members, updating Salesforce, and sending out written communication to customers at the close of investigations. Ensure complaints do not age inappropriately, or escalate to manager when needed.

10-% Other systemic tasks using SAP and Outlook.

Qualifications :

Proficient using Microsoft Office products.

Able to learn new software.

Can read and speak English fluently,

Can write and email in a professional manner.

Can work independently, onsite and remotely, with intermittent supervision.

Has an ownership mindset.

Ability to read and write Spanish or another major language is ideal, but not required.

Apply Today!

www.onboardusa.com

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including : Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.

The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."

On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.

JD# 25-03566

INDOJ

Salary : $19 - $25

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