What are the responsibilities and job description for the Customer Service Representative position at On-Board Companies?
On-Board Services is hiring a
Customer Service Representative
in Houston , TX !
For immediate consideration please send your resume to
Subject Line : Position Title and State you are Located.
About Us :
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details :
Position Type : Contract Position
Job Location : Houston, TX
Benefits : 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance
Compensation : $ 25.71 / hr - $27.14 / hr
Overview / Requirements :
Follow export processes that we have in place.
Work closely with other Export CSRs and process purchase orders from foreign Agents, customers or other company entities outside of the US.
They will be expected to communicate effectively and efficiently with freight forwarders, warehouses, and carriers for the shipments.
They must be detail oriented, be able to multitask, and be able to accurately enter the data from purchase order into our system to create the sales orders.
They will be expected to read the order and prepare the shipment for current order / pallets / shipment procedure.
They will be expected to monitor, track and trace and completely manage these orders and keep key personnel informed of each order status.
The position will involve heavy data entry and transactional workload that could fluctuate daily, so they must have great organizational skills.
They will be expected to track and trace export containers and monitor shipments with the tools we have available to us.
There will be a sense of urgency to this process and the information.
Qualifications :
Must have SAP experience, and be able to work with Microsoft office systems.
This person should be comfortable with moderate level Excel use.
Must have background knowledge of inventory process and product management, and must have experience with distribution, detailed order entry and shipping.
We expect that this candidate have customer service skills, be organized, able to multitask, be people oriented.
This person should have great communication skills, as they will be communicating with all levels of colleagues and multiple departments within our company.
Very knowledgeable with the exporting process and be experienced with Inco Terms 2020.
Experience in shipping and distribution, and the overall supply chain and exporting process from the US.
Basic accounting knowledge and be able to contribute in a corporate setting.
Apply Today!
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including : Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.”
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD# # 25-03513
INDOJ Learn More
Salary : $26 - $27
