What are the responsibilities and job description for the Senior Executive Technical Support Specialist position at On-Board Companies?
On-Board Administrative is hiring a Senior Executive Technical Support Specialist
For immediate consideration please send your resume to resumes@onboardusa.com
Subject Line : Position Title and State you are Located
About Us :
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details :
Position Type : Contract
Job Location : Buffalo, NY
Benefits : 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance
Compensation : $ 35-39 / hour
Job Description :
The Senior Executive Technical Support Specialist serves as the premier technology ambassador for our C-suite executives and Board of Directors. This pivotal role offers exceptional visibility and growth opportunities, working across multiple technology disciplines while directly influencing enterprise-wide customer experience improvements through strategic technical solutions and innovations. The ideal candidate must demonstrate strong leadership capabilities and effectively delegate responsibilities while maintaining the highest standards of service delivery.
Looking for the person to start ASAP. Monday to Friday 8am to 5pm.
Site Location : Buffalo, NY
- Core Responsibilities :
- Lead and coordinate technical support activities, demonstrating strong team leadership and delegation skills
- Effectively manage multiple priorities and resources to ensure timely resolution of executive technology needs
- Build and maintain high-performing teams through mentorship, delegation, and clear communication
- Provide white-glove technical support to executive leadership in high-stakes environments
- Create and maintain a technology-positive culture for senior leadership
- Demonstrate exceptional situational awareness and critical prioritization skills
- Lead complex problem-solving initiatives for enterprise-wide technical incidents
- Implement and manage cutting-edge diagnostic tools and automation solutions
- Support and troubleshoot conference room equipment, including :
- Microsoft Teams Rooms systems
- Video conferencing equipment
- Room scheduling displays
- Presentation systems
- Integrated room controls
- Audio systems
- Deliver comprehensive support for workplace technologies including :
- Modern workplace solutions (Microsoft 365, Teams, SharePoint)
- Mobile devices (iOS, Android)
- Enterprise collaboration platforms (Teams)
- Advanced conferencing systems
- Develop and maintain technical documentation and knowledge bases
- Guide strategic technology evaluations and implementations
- Mentor junior team members and promote best practices
- Participate in on-call rotation to ensure 24 / 7 executive support coverage
- Travel up to 25% to support executive meetings, events, and technical implementations across various locations
Skills / Experience :
Apply Today!
www.onboardusa.com
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including : Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
25-03253
Salary : $35 - $39
