Reception Administrative Assistant

Job Description

GENERAL JOB DESCRIPTION

Administrative assistant is responsible for managing the administrative and clerical tasks

required by the practice. This position requires an individual with excellent communication

skills, a warm caring attitude, and the ability to work independently as well as be able to multi-

task while displaying a calm professional attitude representing On Call Wound Care LLC.

Major Duties And Responsibilities

Answering phone calls, creating appointments, directing the calls as required, and handling all

queries

Providing accurate and professional telephone support for incoming calls from patients, home

health agencies, medical offices, and vendors.

Informing the Nurse Practitioners about patient schedules including making routes with the

software application

Maintaining an electronic filing system for all patient documents and reports submitted by

entering them into the EMR

Answering Emails And Other Electronic Messages As Required

Managing supplies inventory and placing orders as required

Entering demographics and clinical information for all new patients prior to nurse practitioner’s evaluations.

Verifying new patient’s insurances prior to scheduling appointments.

Minor Duties And Responsibilities

Prepare routes for the nurse practitioner based on given addresses (usually 8-10 per day)

Open correspondence and electronically deposit checks that come from insurance companies

Write and send thank you cards to referring providers and home health agencies

Order and maintain inventory of wound care supplies

Make copies of documents

Responsible to ensure patient information and demographics are entered quickly and correctly.

Responsibilities will include various office administrative tasks such as document scanning,

copying, sending faxes, spreadsheet entry, making reminder calls, answering busy multi-line

phone systems, and managing clinic scheduling. Including other duties as required as the

practice grows.

Company Description

On Call Wound Care provides the services of a team of nurse practitioners who evaluate and

treat patients at the comfort of their home or if they are residing at a skilled or long-term care

nursing facility. Our mission is to achieve faster healing of chronic wounds and to prevent the

development of facility acquired pressure injuries by providing evidence-based treatments with an

emphasis on value delivery and personalized compassionate care.

On Call Wound Care provides the services of a team of nurse practitioners who evaluate and treat patients at the comfort of their home or if they are residing at a skilled or long-term care nursing facility. Our mission is to achieve faster healing of chronic wounds and to prevent the development of facility acquired pressure injuries by providing evidence-based treatments with an emphasis on value delivery and personalized compassionate care.