Healthcare Analyst

Sr. Business Systems Analyst

Role: Contract

Duration: 6 Months

Location: Prefer local to MN

POSITION OVERVIEW:

The Sr. Business Systems Analyst works with business partners and end users throughout the organization to understand and document customer requirements and assist with project implementation and Testing. These requirements are documented in a way that is understandable to the business with the necessary level of detail and clarity for IT. The Sr. Business Systems Analyst provides analytical guidance to the project team throughout the project lifecycle. Data analysis, understanding of technology, and assisting with the translation of business requirements into system requirements are important to this role.

The Sr. Business Systems Analyst will use their comprehensive knowledge of the health care industry, business processes, data repositories, and IT systems to resolve issues, automate and improve business processes, and assist with the implementation of IT solutions along with Testing.

The ideal candidate has at least 5 years of business, systems, data analysis and testing experience . In this role, they will be a leader in defining scope, high level process flows and business context for several projects of various sizes. They will be asked to define user stories and elicit high level and detailed requirements from business stakeholders. Some professional exposure to Health Insurance payer space is required.

KEY ACCOUNTABILITIES:

Requirements Analysis (30%):

• Work with business stakeholders and partners to help identify and understand their requirements within the scope of a project.

• Gain alignment by asking effective questions, gathering the right individuals for elicitation, conducting productive facilitation, negotiating compromises and establishing relationships

• Generate and build complete user stories and/or deep functional and technical requirements that are sufficient to capture the essence of what is being asked, why it is important and who benefits from the effort.

• Ensure that requirements clarify the business purpose and definition of done and are accessible and understandable to any team member or stakeholder

• Engage with the product team towards defining a solution that addresses the requirements in a way that will yield desired business value

• Produce artifacts that may include feature definitions, user stories, flow-charts, swim-lanes, SIPOCS, and feasibility studies

• Assist with data analysis in support of issue resolution or solution options on highly complex projects

• Ability to perform the data analysis. Basis SQL knowledge to be able to do data profiling.

Feature Delivery (30%):

• Working with the Scrum Master, the BSA is responsible for keeping the team and business stakeholders on track for meeting commitments

• Drive decision making, compromise and agreement by identifying deliverables that provide value

• Define acceptance criteria to ensure that team deliverables yield customer value

• Clarify the approach for gathering requirements and managing issues and risks

• Work with technical teams to identify solution options that best meet business need

Communication (20%):

• A primary skill-set of a BSA (any level) is appropriate, timely and polished communication

• Responsible for escalation when required and resolving conflict if needed

• Gaining approval of business requirements, and working with business segment leads, operations team members and IT team members for successful implementation

Consultation and BSA Practice Support (20%):

• The BSA will explore ideas, assess current business processes to identify improvement opportunities (technical and operational), conduct gap analysis, and help to develop business cases

• Partner with the technical team to outline solutions and provide estimates and identify risks

• Support creation of test plans / scenarios, post-implementation support requirements, and lessons-learned.

• Assist peers to define and develop practice improvements and apply them to the delivery process

• Provide guidance and support to junior BSA’s

EDUCATION/EXPERIENCE:

• Education Level: Bachelor’s Degree

• Major: Business, Healthcare Administration, Information Systems or equivalent work

• Years of experience required: 5 years

SKILLS, EXPERIENCE AND ABILITIES:

• Health Insurance experience specific to payer, Sales and Broker. Salesforce experience is nice to have.

• Ability to conduct focused interviews, identify business process improvement opportunities, document and prioritize requirements, manage scope, focus on business value, and provide supporting visual documentation.

• Industry knowledge of tools, techniques and industry best-practices for performing data analysis, business process flows and supporting documentation.

• Communication (written/verbal) and organizational skills that support an advanced ability to partner effectively with various levels of management and gain cross-functional support.

• Experience working on an SAFe/Agile scrum team

• Tech savvy, ability to run SQL queries.

• Strong testing experience

CERTIFICATIONS/LICENSURE:

• Scrum Certification (optional), Formal Agile Training

The projected hourly range for this position is $60 to $75.

On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.