Administrative Assistant/HR

SUMMARY:
The Administrative Assistant is responsible for providing clerical and consumer support services
to the division. Will work under the direct supervision of the Office Manager. This position works directly with HR.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Answer phones and greet customers in a friendly, courteous manner.
• Communicate with staff regarding clients and service performed.
• Schedule appointments for services and obtain necessary prior authorizations.
• Assist if needed with clinical duties such as urine drug screens, breathalyzer testing,
injections, phlebotomy services and completion of vitals.
• Properly and accurately document data related to the identification of the donor and
completion of sample labels, logs, and billing sheets.
• Complete daily paperwork and enter.
• Scan and send physical results to companies.
• Assist with client chart audits and work with staff and physicians to ensure proper
documentation and billing.
• Track drug screens to coordinate care and ensure completion of appropriate drug
screens.
• Performs other clerical duties including inventory and maintenance of supplies, copying,
faxing, scanning and mailing as assigned.
• Attended required training and maintained required credentials associated with the
position.

ADDITIONAL DUTIES AND RESPONSIBILITIES:
Performs other duties as assigned by supervisor.
Recovery Management Services RMS

REQUIRED QUALIFICATIONS:
• Administrative Assistant with previous experience in a medical office.
• Knowledge of substance use disorders and impact upon individuals seeking services.
• Knowledge of medical terminology.
• Professional experience with management and staff supervision, including working with a
team.
• Must be able to form good working and therapeutic relationships.
• Must be organized, detail oriented and able to maintain confidentiality.
• Must have excellent oral, written and interpersonal communication skills.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
1. Must demonstrate the ability to effectively function as a team member.
2. Must demonstrate the ability to effectively manage multiple tasks concurrently.
3. Must possess and demonstrate exceptional communication and organizational skills.
4. Must demonstrate the ability to exercise discretion and independent judgment
customarily and regularly in significant matters.
5. Must demonstrate the ability to relate with empathy and sensitivity to staff, clients, and
the community.

PHYSICAL DEMANDS:
The physical demands described are representative of those that must be routinely met by an
employee to successfully perform the essential duties of this position. Reasonable
accommodation may be made to enable qualified individuals with disabilities to perform the
essential duties.
• Ability to perform job responsibilities in a facility with multiple levels and without elevator
or mechanical transportation.
OTHER: Other duties as assigned by Management.