Administrative Assistant

SUMMARY:

The Administrative Assistant is responsible for providing clerical dispatching, answering phones, communicating with clients support services to the division. Will work under the direct supervision of transportation.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

•       Answer phones and greet customers in a friendly, courteous manner.

•       Communicate with staff regarding clients and service performed.

•       Scheduling rides for clients.

•       Billing trips with brokers.

•       Properly and accurately document data.\

•       Complete daily paperwork and enter.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Performs other duties as assigned by supervisor.

REQUIRED QUALIFICATIONS:

•       Administrative Assistant with previous experience preferred

•       Professional experience with management and staff supervision, including working with a team.

•       Must be organized, detail oriented and able to maintain confidentiality.

•       Must have excellent oral, written and interpersonal communication skills.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

1.    Must demonstrate the ability to effectively function as a team member.

2.    Must demonstrate the ability to effectively manage multiple tasks concurrently.

3.    Must be proficient in Microsoft Office, including Excel and Word.

4.    Smart sheet knowledge is helpful but not required.

5.    Must demonstrate the ability to exercise discretion and independent judgment customarily and regularly in significant matters.

PHYSICAL DEMANDS: 

The physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties.

WORKING CONDITIONS: 

Working conditions described are representative of those that must be met by an employee while performing the essential duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties.

This position description is not intended to be a complete list of all responsibilities, duties or a skill required for the job and is subject to review and change in accordance with the needs of (Agency) and contractual obligations.

POSITION DESCRIPTION REVIEW:

I have read this position description and discussed it with my supervisor. I agree to perform these functions and understand that this description will be the formal basis for my performance evaluation. This understanding also applies to any subsequent attachments, and to specific department goals. I further understand that no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job. For this reason, duties and responsibilities that may be inherent in a job or required for its performance shall also be considered when evaluating my performance.  I understand that this position description will be reviewed annually for continued accuracy and appropriateness.