Case Manager

New Day Recovery in Niles, Ohio is seeking a qualified Case Manager for a full-time position.  The case manager position will be utilized to facilitate linkages between agencies, actively work with clients to determine treatment needs, coordinate with treatment team to come up with plan of care, work within client health record to document services. This position has room to work within employee strengths. Some interests of our agency are in financial counseling, wellness coaching, and nutritional education, among others. Must be able to develop working relationships with our clients and show them that we truly care about their wellbeing. The case manager will work very closely with the rest of the clinical and medical treatment team to aid clients in a variety of needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision and values of New Day Recovery.
• Make referrals for other mental health / higher level of care.
• Act as an advocate for program participants with courts, schools, treatment centers, and other services as appropriate in order to make referrals and conduct follow-ups.
• Provide individual counseling, engage clients, family sessions (if asked).
• Provide outreach and case management to primary clients.
• Prepare written reports, regular case dictation and summaries for consultation according to program standards and professional ethics.
• Participate in curriculum development and supervision of clients.
• Participates in staffing meetings.
• Maintain client engagement and reengagement in services.
• Provide group cofacilitation as needed.

REQUIRED QUALIFICATIONS:

• High school diploma with proper training and CDCA is preferred.
• Must have knowledge and experience working with alcohol/drug assessment and case management.
• Must be able to form good working and therapeutic relationships.
• Must be organized, detail oriented and the ability to maintain confidentiality.
• Must possess group work skills.
• Must have competent oral, written and interpersonal communication skills.
• Good working knowledge of computers and familiarity of Microsoft Office.
• Experience working with a team of professional staff desirable.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

• Must demonstrate the ability to effectively function as a New Day Recovery team member.
• Must demonstrate the ability to effectively manage multiple tasks concurrently.
• Must possess and demonstrate exceptional communication and organizational skills.
• Must demonstrate the ability to customarily and regularly exercise discretion and independent judgment in significant matters.
• Must demonstrate the ability to relate with empathy and sensitivity to staff, clients and the community.

PHYSICAL DEMANDS:

Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

• Ability to lift up to 25 pounds.