Practice Manager

Practice Manager, Eagle CO

Are you a leader with a passion for animals and exceptional client care? We’re looking for a Practice Manager to join our

team!

At On-Site Veterinary, we proudly serve animals and their families with kind, collaborative, and personalized veterinary

care. Our dedicated team of highly trained professionals provides low-stress veterinary care throughout the Western

Slope, ensuring both our patients and clients receive the exceptional service they deserve.

The primary responsibilities of the position include overseeing human resources functions, administration, policy

enforcement, accounts payable, accounts receivable, payroll, bookkeeping and general operations. The Practice

Manager will have knowledge of all the responsibilities to further the management of a veterinary hospital and have

direct authority and decision-making responsibilities over all business aspects of the veterinary practice.

Pay and Benefits:

$60K-$75K depending on experience. A Certified Veterinary Practice Manager (CVPM) or Registered Veterinary

Technician (RVT) is preferred.

Benefits include Health, Dental, and Vision Insurance, Paid Time Off (includes vacation and paid sick leave), Employee

Pet Care Discount, and Paid Continuing Education.

As our Practice Manager, you will:

Personnel

 Plans for optimal staffing to assure maximum productivity and service.

 Directly recruits, interviews, and hires support staff personnel.

 Supervises support staff personnel and acts as the direct authority regarding disciplinary procedures,

discharging, and all the legal responsibilities of employment.

 Schedules personnel and is responsible for support staff personnel employment benefits.

 Assures that personnel are properly trained for their position.

 Maintains a thorough set of employment policies and employee manual.

 Mediates all personnel problems, maintains employee motivation, and structures continuing education for

support staff personnel.

 Schedules and conducts staff meetings as needed.

Patient/Client Production

 The veterinary hospital manager is responsible for seeing that success is achieved with each client interaction

with the veterinary hospital staff.

 The hospital manager will use the tools of education, motivation, structuring, scheduling, coordinating,

evaluation, and analysis to achieve optimal client satisfaction from the veterinary hospital services and staff.

 Developing and accomplishing a hospital marketing program.

 Oversees the building and equipment maintenance and housekeeping standards.

Accounting

 Either directly prepares or supervises preparation of all business accounting reports and transactions. Audit both

the preparer and hospital personnel performance to assure that proper methods and techniques are being used.

 Review and/or prepare all accounts payable and receivables to confirm that each is handled correctly and

timely.

 Periodically reviews fee schedule for services, products, and increases or changes as necessary.

 Establishes hospital budgets and projections for growth.

 Reviews and/or purchases supplies and equipment assuring that a periodic review is made to assure that

optimal prices are obtained.

Teamwork:

 Consistently work in a positive and cooperative manner with fellow employees.

 Assist employees in the performance of their assignments.

 Seek out opportunities to help rather than waiting to be asked.

 Take direction and initiate actions (cross/additional training) that will allow the assumption of cross-functional

duties to ensure seamless operations.

 Demonstrate flexibility to perform duties wherever volume deems it necessary within the organization.

Problem Solving:

 Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.

 Investigate and follow through on unusual orders or requests for service or information.

 Follow proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or

prevention can occur.

 Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from

service.

 Consistently evaluate work and determine if further steps are needed to meet expectations.

 Take initiative to do or redo inadequate or incomplete work, even if it is not yours.

 Ensure compliance with regulatory standards.

Productivity/ Efficiency:

 Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current

needs, such as reprioritizing work as necessary.

 Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the

future needs of the system (education, organizing, housekeeping, and assisting others).

 Organize job functions and work area to be able to effectively complete varied assignments within established

time frames.

 Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.

Adherence to On-Site Veterinary Policies:

 Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from

appropriate policies and manuals.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

 Work is performed in a professional medical based setting.

 Working extended hours may be required as needed.

 While performing the duties, the employee is regularly required to sit, talk and/or hear. The employee is

frequently required to use hands to finger, handle or feel. The employee is required to reach with hand and

arms. Occasionally required to climb, stoop, kneel, crouch and/or crawl. Frequently lift and or move up to 50

pounds. Must occasionally lift and/or move up to 75 pounds. Specific vision abilities include close vision and

color vision.

 The noise level in the work environment is usually moderate to loud.

 Exposure to viruses, disease and infection from patients and specimens in working environment.

 Use of strength or agility in capturing and restraining stronger, more active animals.

 General handling and restraint of large animals such as cows and horses.

Working Conditions

 While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients;

hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises;

exposure to bites, scratches and animal wastes; possible exposure to contagious diseases.

 Occasionally handle animal blood, urine and feces.

 Follow federal and state animal health laws and regulations including OSHA and DEA.

Qualifications/Requirements:

 Possess strong organizational skills

 Able to work collectively with the entire staff.

 Able to work with minimum supervision

Education/Training/Experience:

 Practice Manager Certification or Registered Veterinary Technician preferred

 Bachelor’s degree preferred

 Knowledge of computers, printers and scanners

 Familiarity with Medical Terminology

 Proficiency in Typing

 Familiarity with Microsoft Word

 Knowledge of basic Bookkeeping

 Proficient in Quickbooks

If you’re a motivated leader who thrives in a fast-paced, caring, and professional environment, we’d love to hear from

you!

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $60,000 - $75,000