What are the responsibilities and job description for the Canine Care Operations Supervisor position at On the Ball?
About us
On the Ball is a company in Prairie Village, KS 66208. We are creative, fast-paced and fun.
Our work environment includes:
- On-the-job training
- Company perks
- Safe work environment
On the Ball is a dog daycare in Prairie Village with caring, attentive, fun-loving people who create an environment where dogs can receive love and attention similar to what they would experience at home. We strive to create a custom experience tailored to every pup. At On the Ball, relationships are at the heart of everything we do, and earning the trust of dogs and people is always our top priority.
This mission was all but a dream in founder Meagan Dowell’s mind just over a year before On the Ball began. Having three dogs of her own (two from a local rescue shelter) Meagan understands that all dogs cannot fit into a standard box for services. Her pups have special behavioral needs, and she aspired to create a space where dogs not only received personalized engagement with staff, but also customized care plans would be created for pups with unique needs.
We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing check in and out of dogs, answering the company phone and answering client questions/resolving customer complaints as needed, monitoring the company email address and contacting veterinarians to get dog vaccination records. In addition, the position involves maintaining the equipment of the facility and constant communication with Management. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you!
Requirements:
- Proven experience as a Shift Leader or relevant managerial role.
- Knowledge of the industry and relevant health and safety regulations willing to learn all of our systems and follow them.
- Willing to learn and be developed.
- Commitment to excellent service and our dogs.
- Working well within a team, being the bigger person.
Must be able to work one weekend day and work nights (until 8:30pm if needed), be available for 6-8 hour shifts in between the hours of 6:00AM-8:30PM, Monday-Sunday. Holidays are our busiest times and you must be able to work at least 2 of the major holidays (Christmas, Thanksgiving, 4th of July, Labor Day/Memorial Day).
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Prairie Village, KS 66208 (Preferred)
Ability to Relocate:
- Prairie Village, KS 66208: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $16
