As a member of the Field Leadership Team, the Nurse Supervisor primary function is
to direct and coordinate the Specialty Care Transport Operations consistent with
established goals, objectives, and policies. The Nurse Supervisor will comply with all
state, local and company policies and procedures applicable to his or her scope of
practice
Expectations, Duties and Responsibilities
- Must have a passion for training.
- Apply coaching techniques by providing a role model to follow and giving
- engagement and direction to the trainee to apply what has been taught;
- Apply similar coaching techniques as seen "ad-hoc" in the field (not with a
- trainee in a training environment / role);
- Conduct in-class training as requested;
- Document all training covered, including the check off lists;
- Teach and reinforce department policies and procedures;
- Facilitate new hire training, participate in cross training and determine and
administer additional training needs of personnel.
Responsible for performance evaluations, including skills assessments andspot-checks for all personnel supervised according to established time
schedules.
Perform regular counseling sessions, which include reviews, commendations,disciplinary actions, and terminations under the direction of the Human
Resources Department.
Help create and promote programs and initiatives that assist in the company'sgoals for high employee morale, productivity and minimization of employee
dissatisfaction and turnover.
Help create a supportive and positive work environment through regular workperformance feedback, and respectful and professional interactions at all
times.
Proficiency with field electronic devices and company production applicationsincluding smart phones, tablets, mobile data terminals (MDT) and / or software,
ePCR processes for ambulances and transport divisions (such as emsCharts,
SyncPad, Scribe);Exemplify the department's vision and mission;Recite the department's mission statement;Name and describe the company's Core Traits of a Field Leader;Recite the four pillars of the company and describe each; be able to explain them to any other employee;Name all of the current Safety In Motion mantras, describe them all, and promote them to all the employees; be safety detectives and "watch dogs" at all times.Understand how to read and explain driver behavior reports and metrics to any associate; understand the weight on the scorecard and what the "event rate" means;Be active in the safety program by providing suggestions for improving any type of safety.Remain in constant communication with the company electronic communication systems including, but not limited to e-mail and ePRO messaging.Company e-mail must be checked every shift, and all unread messages processed accordingly.Collaborate with other departments and main office to implement new business smoothly into existing operation.Ability to perform all duties of each class of field personnel.Responsible for maintenance of daily / weekly monitor checks, daily narcotic logs, daily refrigerator log temperatures and medical director's charts for review.Coordinates with Scheduling of the SCT Nurses in ePro to ensure a smooth transition between shifts.Responsible for PPD / TB and Flu surveillance.Working knowledge and compliance with Department of Health guidelines related to Specialty Care Transport regulations.Perform other related duties as required.Requirements
Must have an exemplary employee record and be considered "top talent" in accuracy,safety and attendance;Must be able to work aa shifts, days, and times as reasonably needed to ensure allfield associates can be seen by field leadership for initial training and chronic
evaluation;Must have Logisticare clearance (or other brokers as applicable);No physical or tangible barriers can exist to performing as a full field associate (exceptfor health / medical reasons); no certifications may elapse;Must be certified as SCT-qualified by completing the company's SCT EMT programwithin 90 days;Must be 911 certified by obtaining applicable certifications within 90 days (including,but not limited to I-100, ICS700);
