ON TOP OF THE WORLD COMMUNITIES LLC is hiring: Design Studio Office Coordinator

Job Details

Job Location

OC - Ocala, FL

Education Level

High School / GED or Equivalent

Job Category

Admin - Clerical

Description

On Top of the World Communities is different from all the rest! We offer decades of family owned expertise providing unmatched experience and dedication to building quality, energy efficient homes in a well-designed, amenity rich community.

The Design Studio Office Coordinator is responsible for supporting the Design Studio Manager in the daily operations of the Design Studio. This position will use product knowledge and design process knowledge to answer questions and provide information to new and / or prospective buyers and will assist with browsing appointments as needed. Additionally, this position will ensure the accurate coordination of inter-department communications, meetings, and events.

Essential Duties and Responsibilities

The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in other areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Manages and maintains the calendar of the Design Studio. Acts as key contact for sales and design regarding all appointment setting. Gets contract information to designers and email confirmations to buyers.
• Coordinates the rotation schedule for designers and their design appointments.
• Responsible for coordinating buyer gift bags for all design appointments.
• Manages all office supplies as needed.
• Acts as a point of contact with maintenance for related issues coordinating solutions and management
• Back up for Design Manager reporting
• Return or refer incoming design studio messages promptly.
• Becomes educated in the line of products carried and their uses to effectively communicate with guests
• Serves as safety officer and point person for emergency and / or critical issues that arise in the day-to-day operations
• Responsible for preparing and submitting Marketing Request Forms for Design Studio and following up to ensure everything requested is received
• Attends all staff meetings and product sales training meetings to stay knowledgeable of all new and upcoming product lines on the market
• Provides the highest level of customer service to all current and future buyers
• Addresses customer complaints and works to find a resolution, involving management as needed
• Meets deadlines and prioritizes duties in a fast-paced environment
• May open and close the Design Studio, as needed
• Communicates Effectively : Speaks, listens, and writes in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques
• Focuses on Client Needs : Anticipates, understands, and responds to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
• Fosters Teamwork : Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Makes Decisions : Assesses situations to determine the importance, urgency, and risks, and makes clear decisions that are timely and in the best interests of the organization
• Solves Problems : Assesses problem situations to identify causes, gathers and processes relevant information, generates possible solutions, and makes recommendations and / or resolves the problem
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all residents, visitors, and co-workers
• Performs other duties as assigned

Qualifications

Education and Experience :

Skills and Knowledge :

Personal Attributes :

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities.