Remodeling Specialist

Description

Essential Duties and Responsibilities

The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in other areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Uses specialized knowledge to oversee residential construction remodeling projects from start to finish
• Ensures complete familiarity with the plans and specifications for a assigned projects and is involved in change orders that may be requested, as well as the permitting process and final inspection
• Secures and hires subcontractors as needed, overseeing their work and ensuring compliance with safety regulations
• Responsible for the conceptual design development and all required construction documentation needed to effectively communicate information to customers
• Performs accurate on-site field measuring for each project with accuracy and speed to effectively design and estimate assigned projects
• Interacts directly with clients during and after the sales process
• Provides excellent customer service by assisting customers in selecting Design Studio materials and merchandise in a friendly and professional manner
• Conducts cost estimating and project planning
• Quotes projects and writes proposals
• Develops relationships with clients that lead to positive testimonials as well as future referral business
• Maintains in-depth knowledge of design and industry trends
• Ensures customer satisfaction by demonstrating product and project expertise, providing follow-through as needed
• May work occasional weekends as needed
• Performs all duties in adherence to Company standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all residents, visitors and co-workers
• Performs other duties as assigned

Qualifications (Education, Experience, Technical Skills)

Education and Experience:

• High School Diploma or equivalent required
• 3 years of outside sales experience required
• 2 years of remodeling, home building, or construction experience required
• Previous experience selling in the residential home remodeling industry required

Skills and Knowledge:

• Must be able to read, write and understand English with excellent written and verbal business communication, presentation, and listening skills
• Computer skills, including Microsoft Office, required
• Proven professional selling and closing skills
• Ability to measure rooms and draw rough plans for designers
• Must be highly organized, able to multitask, and have a strong attention to detail
• Ability to promptly respond to inquiries, effectively listen to client needs, and provide exceptional client service at all times
• Ability to articulate and sell the design-build process

Personal Attributes:

• Strong interpersonal skills
• Emotional intelligence
• Honesty and integrity
• Team builder and team player
• Self-motivated and reliable
• Strong work ethic
• Commitment to diversity, equity and inclusion

Organizational Relationships

Reports to: World Home Improvements Manager

Supervises: None

Certifications or Licenses

A valid Florida Drivers License with acceptable driving history is required

Qualifications

Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities. Drug free work place.