What are the responsibilities and job description for the Usher position at On Top of the World?
Job Details
Job Location
OC - Ocala, FL
Position Type
Part Time
Education Level
High School / GED or Equivalent
Job Category
Hospitality - Hotel
Description
The Usher is responsible for the friendly, courteous, efficient and effective welcoming of guests to the facility and guiding them to their designated seats.
Essential Duties and Responsibilities
- Greets all guests in a courteous manner, with a smile and direct eye contact and directs them to their designated seats
- Ensures the OTOW Experience for guests is positive by maintaining established standards
- Becomes knowledgeable of the facility and its amenities in order to effectively communicate with guests
- Maintains current knowledge of the lineup of upcoming events and shows
- Goes the extra mile for guests by offering to get the answers to questions they may ask
- May work in other functional areas to cover absences, provide relief, equalize peak work periods, or otherwise balance the workload
- Must be able to work weekends and occasional evenings
- Performs all duties in adherence to OTOW standards
- Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
- Maintains a positive and professional demeanor toward all residents, visitors and co-workers
- Performs other duties as assigned
Education and Experience :
Skills and Knowledge :
Personal Attributes :
Certifications and Licenses
A valid Florida Drivers License with acceptable driving history is preferred
Qualifications
Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities. Drug free work place.
