What are the responsibilities and job description for the Store Advisor position at On?
In short
This is your opportunity to become a core part of On's retail store team and commence the journey to bring On’s newest store in Newport Beach, CA at the Fashion Island Mall.
We'll rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Our LA Store is the hallmark of the On brand and we are always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.
Your mission
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
Typical cash compensation range for this position: $21/hr - $22/hr, plus quarterly bonus plan. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. At On, we understand cash compensation is just one piece of your total rewards package. As a part-time employee, you will also qualify for a generous employee discount, mental health resources, and access to free product.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.
This is your opportunity to become a core part of On's retail store team and commence the journey to bring On’s newest store in Newport Beach, CA at the Fashion Island Mall.
We'll rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Our LA Store is the hallmark of the On brand and we are always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology.
Your mission
- Continuously embrace and communicate On's values and brand philosophy in team and customer interactions
- Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
- Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
- Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
- Help maintain the visual standards in the store to deliver a premium experience
- Assist with inventory management and inbound / outbound product orders
- Other duties as needed
- 1 - 2 years of experience within a retail or customer facing work environment is a strong plus
- A background in the Running, Fashion or Sports Industry is preferred but not required
- Strong communication, hospitality and interpersonal skills
- Ability to take initiative, learn quickly, and work both independently and as part of a team
- Eye for maintaining outstanding store condition and visual merchandising standards
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
Typical cash compensation range for this position: $21/hr - $22/hr, plus quarterly bonus plan. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. At On, we understand cash compensation is just one piece of your total rewards package. As a part-time employee, you will also qualify for a generous employee discount, mental health resources, and access to free product.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.
Salary : $21 - $22
