What are the responsibilities and job description for the Customer Service Representative position at Onalaska Animal Hospital?
Client Service Representative (CSR) Wanted: Be the Smile That Greets Our Clients!
Are you the type of person who lights up a room with your positivity, thrives on helping others, and loves the satisfaction of a job well done? Onalaska Animal Hospital is seeking an exceptional Client Service Representative to join our team!
We’re looking for someone who:
- Connects Easily with Clients: You’re warm, approachable, and communicate like a pro-balancing compassion with professionalism and understanding the boundaries of the role.
- Radiates Energy: Your enthusiasm is contagious, and your presence makes clients and coworkers feel at ease.
- Is Ambitious and Always Learning: You seek opportunities to grow, whether it’s mastering new skills or staying updated on the latest pet care trends.
- Brings the Right Attitude: You show up every day fully present, with a can-do mindset and a determination to succeed.
- Is Ready to Get Stuff Done: You have a strong work ethic, thrive in a fast-paced environment, and take pride in being productive.
- Delivers a Golden Retriever Smile: Your genuine friendliness and positivity create a welcoming experience for everyone who walks through our doors.
Why Join Us?
At Onalaska Animal Hospital, we focus on excellence in client and patient care. We’re committed to Fear Free practices and creating meaningful experiences for pets and their people.
What You’ll Do:
- Greet clients and patients with warmth and professionalism.
- Manage appointment scheduling and client communications.
- Handle payments, paperwork, and follow-up calls efficiently.
- Be a vital part of our team by ensuring smooth day-to-day operations.
Qualifications:
- Previous customer service experience (preferred but not required).
- Strong interpersonal and communication skills.
- A willingness to learn and grow in the veterinary field.
- A reliable, proactive, and team-oriented work ethic.
If you’re ready to bring your energy, ambition, and golden retriever smile to a team that values high standards and meaningful work, we’d love to hear from you!
Below are some of the many benefits of joining the OAH team!
- Competitive wage
- Production based quarterly bonus.
- No late evenings, Saturdays, Sundays, or holiday hours
- Medical, dental & vision insurance
- Generous pet care discounts
- Paid vacation time
- Paid holidays
- Full-time position available
Apply Today and take the first step in an exciting journey with Onalaska Animal Hospital!
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person