Demo

Admin

ONCALL Staffing Inc
Houston, TX Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/25/2025

ONCALL Staffing Inc -

Duties / Responsibilities :

  • Responsible for Bookings, processing orders, traveler, and shipping
  • Provide credit references for customers
  • Validate and approve invoices for payment
  • Follow up on past due AR with customers bi-weekly
  • Set up customers by sending required forms to shared services
  • Process international paperwork and pre-invoices.
  • Handles BOL, Packing list, Commercial invoice, USMCA, and freight pallet labels.
  • Responsible for box label, pallet label, W / S pallet, and stamp on pallet for international shipments
  • Communicate with customers by emailing them shipping documents and pictures.
  • Update each customer’s folder by uploading SBOLs and confirming the required information.
  • Responsible for uploading miscellaneous items to customer folders as needed.
  • Responsible to create a traveler folder with required documents and confirming traveler packet has documents such us, checklist, PO, OCS, checklist Before Manufacturing, inventory sheet, work instruction, drawings, quality record, and final inspection sheet.
  • Miscellaneous administrative responsibilities

Required Skills / Abilities :

  • Excellent communication skills including active listening
  • Service-oriented and able to resolve customer grievances
  • Proficient computer skills with the ability to learn new software
  • Ability to read, understand, and comprehend documents such as work instructions, and procedure manuals
  • Ability to speak effectively and interact with team members and leadership
  • Ability to solve practical problems and deal with a variety of variables in a situation
  • Detail-oriented, organized, and able to multi-task
  • Must be an energetic self-starter who is driven to succeed
  • Prompt, reliable, and responsible
  • Education and Experience :

  • High school diploma or equivalent
  • Customer service experience required
  • Minimum of 2 years in the same or similar role
  • Physical Requirements :

  • Prolonged periods sitting at a desk and working on a computer
  • General office environment, moderate office noise, and exposure to the Manufacturing area
  • Must be able to lift up to 15 pounds at times.
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