What are the responsibilities and job description for the Key Holder/Sales Lead position at Once Upon a Child North Colorado Springs?
Overview
Once Upon a Child offers customers a fun and convenient way to buy and sell gently used kids' stuff, which makes saving money on children's clothes, toys, baby furniture and equipment a reality every day. We focus on quality, safety, and value the same thing you feel are important for your own families.
Once Upon a Child in North Colorado Springs is looking for outgoing and motivated individuals who love kids and enjoy working in a stable, team oriented environment. The right candidate will be a leader looking for a long term opportunity and who is available to work days/nights and weekends.
POSITION PURPOSE
Assist in managing and promoting all aspects of the business; including but not limited to buying, pricing, sales, merchandising, loss prevention, training and supervising staff. Promote a high level of customer service and continually strive for innovative solutions and alternatives in bettering the business.
MAJOR AREAS OF RESPONSIBILITY
1. Lead assigned shifts, ensuring that customers are greeted immediately, their needs are determined, and all transactions are handled in a professional and enthusiastic manner.
2. Opening and closing responsibilities, including but not limited to: key control, locking and arming the store, and cash handling responsibilities.
3. Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
4. Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customers to return to the store with their used items for product to sell; educating the customer about the buy process.
5. Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.
6. Develop proficiency in operating POS system for all sales transactions, buys, returns, etc.
7. Other duties as assigned.
QUALIFICATIONS
1. Prior retail and /or customer service experience with proven leadership skills.
2. Ability to work well as a team member, accepts constructive feedback, and follows directions.
3. Excellent communication, self-management, and interpersonal skills.
4. Sales and goal oriented.
5. Excellent time management skills, multi-tasking ability, and a high level of responsibility.
PHYSICAL REQUIREMENTS
1. Ability to stand and walk for long periods of time, up to 8 hours a day.
2. Ability to lift and/or push up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly.
3. Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing and stocking merchandise.
4. Exposure to typical retail environment conditions and noise levels.
5. Able to operate a computerized sales terminal.
Join us as we strive to create an outstanding shopping experience for our customers while fostering growth within our team!
Job Type: Full-time
Pay: $15.31 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $16