Manager - T&D Services

Salary Range: $137,075- $182,767
Relocation: No

About Us 

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

Summary

The Manager of T&D Services (OTS Training and Development) will manage the training development and training activity to support the TGM Controllers and other system dispatchers to meet regulatory requirements and maximize performance.  TGM Controller training includes training related to NERC compliance processes and documentation.  This position will also be responsible for developing and implementing training for Distribution Operating Centers (DOC), Dispatchers and Operators.  

Key Responsibilities:

Other duties may be assigned.  Directly or through others, the incumbent: 

• Manage the development and scheduling where appropriate for NERC approved Continuing Education Hours, CEH, training for TGO Controllers to maintain NERC Operator Credential and other training to meet NERC/ERCOT requirements
• Manage the development and scheduling where appropriate for DOC Dispatchers and Operators 
• Direct the routine testing of the TGM Backup Center to ensure it is operationally available for use
• Direct testing of TMS User functionality for new code changes in TMS system when applicable
• Plan and implement Oncor’s Summer Preparedness Seminar for TGO and DOC Operators
• Support the new Transmission Network Analysis program by coordinating user training and coordinating development of shift supervisor qualification scenarios
• Provide leadership, manage and supervise employees providing training and support services 
• Partner with vendors on the specifications, design, implementation and testing of any modification or upgrade to the grid simulators and other training environments.
• Ensure training scenarios meet NERC, ERCOT and Oncor requirements for training.
• Partner with Grid Operations management to ensure efficient communication between OTS, DOCs and TGO.
• Develop and maintain a highly skilled and diverse workforce.  Provide supervision, counseling, guidance, and foster personal development for the Engineers and Technicians working in the Training Group
• Manage the capital and O&M budget for the Training Group

Education

• High school diploma, GED, or equivalent is required
• Applicants with a degree in engineering  or other related technical field are encouraged to apply.

Experience

• Knowledge in electrical and power system operation theory and practice is required
• At least 7 years experience in transmission operations or in support of transmission operations with significant exposure to Transmission Grid Controller activities is required

Skills

• Maintain NERC/ERCOT Certifications; Adult Education Training Theory, training development and presentation skills; Microsoft Office Products;
• Effective leadership, management and supervisory skills; 
• Excellent project management skill
• Efficient verbal and written communication skills

Measures of Success

• Maintain complete knowledge of  TMS and OTS functionality
• Must be able to acquire and maintain CIP certification
• Understand dispatcher’s processes/procedures to ensure training integrates use of tools and processes 
• Maintains acceptable TGO Controllers passing rates on NERC/ERCOT Certification exams
• Ensures TGO Controllers maintain compliance with NERC/ERCOT training standards
• Receives acceptable feedback ratings from DOCs, TGO Controllers and management regarding training activities
• Works independently with  minimum supervision , guidance or direction
• Maintains NERC approved Continuing Education Provider status

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.

Salary : $137,075 - $182,767