What are the responsibilities and job description for the Community Support Specialist position at One Care DC Inc.?
Community Support Specialist
Description:
The Community Support Specialist works under the supervision of the Clinical Manager in collaboration with the Team Lead to support the recovery, meeting goals, and fostering empowerment of adults with serious mental illness. The Community Support Specialist serves as a member of the treatment team. The Community Support Specialist supports the linkage of community and internal based services. The Community Support Specialist works with the consumer in a supportive and professional manner.
Essential Functions & Responsibilities:
- Provide ongoing assessment of consumer wants and needs.
- Facilitates crisis planning and the development and updating of the treatment plan post admission and assignment to the clinical team.
- Supports consumers in eliminating social determinants of behavioral health (i.e. entitlements, housing supports, food supports, health supports, energy supports).
- Facilitates evidence-based interventions focused on recovery using wellness self-management strategies.
- Accompany consumers to critical services to include psychiatric, health, dental and specialist appointments.
- Facilitates travel training teaching consumers how to utilize public transportation and transportation services.
- Assist consumers in symptom self-management, monitor compliance with medication in collaboration with treating psychiatrists.
- Attends administrative, supervision, and clinical team meetings as required by the agency.
- Documents all services provided using appropriate agency and clinical language.
- Submits crisis plans, community support notes, treatment plan updates in accordance with agency policy (48 hours). Collaborates with the Clinical Manager and Team Lead in a timely manner on all risk indicators and inpatient hospitalizations.
- Facilitates collaboration, communication, and advocacy with all internal and external stakeholders on behalf of the consumer.
- Maintain the confidentiality of consumers at all times and operate within ethical standards established by OneCareDC.
- Facilitates face to face contact with consumers in the community
- Maintain billable average as defined by OneCareDC.
- May perform other duties as assigned as directed by the Team Leader or Clinical Manager.
Experience:
- Experience in a mental health or similar agency is highly desired.
Specialized Knowledge and Skills Requirement:
- Excellent written and verbal communication skills.
- Excellent computer skills, to include operating Credible Electronic Health System
- Ability to manage change and exhibits an optimistic outlook
- Ability to uphold confidentiality and ethical standards.
- Ability to exhibit a high level of organizational skills and ability to prioritize and multitask without direct supervision.
