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Chief Operating Officer

ONE Credit Union
Buffalo, NY Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Reports to : Chief Executive Officer / Treasurer

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

Purpose :

Responsible for assisting ONE Credit Union’s Chief Executive Officer / Treasurer (CEO) in the overall management of the credit union. Has the direct responsibility for the administration and supervision of front-end and back-end operations and branch activities within established policies and guidelines.

Job Responsibilities :

  • Assist in directing all credit union operations, which include planning, recommending, and implementing programs and policies, and providing general administrative direction.
  • Serve as operations and strategic leader, and provide guidance to ensure key initiatives, program regulations, performance outcomes, and operations are managed appropriately, in accordance with applicable local, state, and federal laws.
  • Collaborate with the Management Team to synchronize tasks across the organization and direct prioritization by developing and implementing plans, policies, systems, processes, and staff development to accomplish the vision and improve overall operations and effectiveness of the organization.
  • Manage, develop, coach, and retain a high-performing staff. Evaluate performance of team members for execution of goals as well as compliance with company policies.
  • Evaluate all areas of organizational performance by gathering, analyzing, and interpreting data metrics; recommend improvements where needed.
  • Ensure that the CEO is kept fully informed on the conditions and operations of the credit union and of important factors influencing them.
  • Develop, implement, and maintain operational procedures to maximize efficiency and quality of work and to provide consistent quality service to members.
  • Responsible for managing facilities, controlling facility costs, and assisting in contract negotiations.
  • Manage daily operation of credit union and establish office procedures.

Experience Requirements :

Minimum three to five years of management experience, preferably in a financial institution such as a credit union or bank.

Job Type : Full-time

Pay : $65,000.00 - $75,000.00 per year

Benefits :

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
  • Schedule :

  • Monday to Friday
  • Ability to Relocate :

  • Cheektowaga, NY 14225 : Relocate before starting work (Required)
  • Work Location : In person

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    Salary : $65,000 - $75,000

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