What are the responsibilities and job description for the Teller (Floating) position at One Detroit Credit Union?
JOB DESCRIPTION
Summary / Objective
The Teller receives and pays out funds, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The Teller meets the needs of members by providing quality service.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide accurate, courteous, and timely professional service to existing and prospective members.
2. Receive checking and savings deposits : verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
3. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
7. Refer members to the proper department for issues that cannot be resolved at the teller line.
12. Tactfully resolve member concerns & inquiries in a manner consistent with credit union values.
15. Adhere to the credit union’s uniform policy and demonstrate professional, business like appearance.
Competencies
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This position requires manual dexterity, the ability to lift and / or carry up to 50 lbs. This position requires bending, stooping or standing as necessary.
Position Type / Expected Hours of Work
This can be a full-time or part-time position. Full-time status must not exceed 40 hours per work week. Part-time status will consist of 25-30 hours.
Travel
No travel is expected for this position.
Required Education, Experience, & Skills
1. High school diploma or GED required.
2. Six months to 1 year of prior banking or customer service experience.
3. Familiarity with Microsoft Office Suite applications.
AAP / EEO Statement
One Detroit Credit Union is an equal opportunity employer.
Other Duties
Other duties as assigned.