What are the responsibilities and job description for the Front Desk Staff position at One Gen Gym?
Overview:
One Gen Gym is seeking a friendly, customer-oriented, and professional Front Desk Associate to join our team. As the first point of contact for members and guests, you will play a key role in creating a welcoming and positive environment. This position requires a passion for fitness, excellent communication skills, and the ability to handle administrative tasks while delivering exceptional customer service.
Key Responsibilities:
- Greet and check-in members and guests in a friendly and professional manner
- Answer phone calls, providing information about gym services, memberships, and promotions
- Maintain a clean, organized front desk area and gym lobby
- Assist with membership sign-ups, renewals, and cancellations
- Process payments for memberships and retail
- Ensure members have access to appropriate gym equipment and assist with any inquiries or concerns
- Promote and inform members about gym programs, services, and events
- Maintain accurate records of memberships and attendance
- Enforce gym policies and ensure a safe and positive environment for all members
- Support gym management with administrative tasks and special projects as needed
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 15 – 30 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16