What are the responsibilities and job description for the Sales & Assistant Manager | Luxury Spa | NYC position at One Haus Recruiting?
A premier luxury spa specializing in high-end wellness experiences, offering exclusive memberships and package sales to a discerning clientele. Their mission is to provide unparalleled service in an elegant, results-focused environment while driving profitability and long-term client retention.
Position Overview
The Assistant Manager - Sales & Operations is a critical leadership role responsible for optimizing front desk operations, managing a high-performance sales team, and ensuring revenue growth through strategic membership and package sales. Reporting directly to the Spa Director , this individual will be instrumental in driving top-line sales, enhancing client experience, resolving operational challenges, and ensuring team accountability.
This role is ideal for a results-oriented professional who leads by example , consistently exceeds sales goals, and thrives in a fast-paced, luxury service environment.
Key Responsibilities
Sales Leadership & Revenue Growth
- Drive membership and package sales by implementing and executing high-conversion sales strategies.
- Lead by example - personally exceed individual sales goals while coaching the team to do the same.
- Monitor key sales metrics, analyze trends, and proactively adjust strategies to maximize revenue.
- Develop, implement, and manage targeted promotions and sales initiatives to drive membership growth.
- Conduct ongoing training in high-touch sales techniques, customer engagement, and upselling strategies.
- Ensure every guest interaction is an opportunity for revenue generation, customer retention, and referral growth.
Operations & Team Leadership
Qualifications & Requirements
Compensation & Benefits
