What are the responsibilities and job description for the General Manager position at One Haus?
About the Company - Premier fine dining restaurant in the heart of Aspen, CO is looking for a hospitality driven professional to take on the position of General Manager. The GM will oversee all aspects of operations for the restaurant and assist the Owner to ensure that day-to-day business operations run smoothly and efficiently. The GM will play a direct role in bolstering our company culture, team member training, overall guest experience, and ensuring that office and administrative tasks are completed correctly and in a timely manner. The GM is responsible for operating in line with budget goals including labor percentages, COGS, and sales numbers. The best candidate will thrive by working closely with the Owners, Executive Chef, Director of Beverage, and line level staff to promote and drive the team culture.
About the Role - Understand, implement, and execute policies, procedures, and standards related to daily business operations. Manage and supervise the team on the floor, nurturing a positive work environment while ensuring that all business objectives and quality standards are met. Strong knowledge, adherence, and implementation of all policies and procedures regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules, standards and procedures including restaurant culture. Be willing to discipline a subordinate and accurately document an incident as needed. Ensure safety and sanitation procedures are known, understood, and followed. Schedule staff in accordance with anticipated business needs, while also meeting labor cost objectives. Prepare reports as required, relating to procedures, efficiency, attendance, etc. Respond to and resolve customer complaints and comments as needed. Become proficient with our POS “Toast” system and be prepared to train new and existing team members in our computer dining software. Maintain proper music volume levels, lights, and overall restaurant appearance and ambiance. Execute excellent delegation skills and possess the ability to make quick decisions and problem solve on your feet.
Job Qualifications - Prior experience working as General Manager in a hospitality environment or equivalent level in a large-scale hospitality organization. At least 3 years previous high-level experience in well-established restaurant with minimum 100 seating. Experience in opening a new restaurant - a plus. Working understanding of human resource principles, practices and procedures. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Strong leadership skills. Ability to deliver constructive feedback and lead by example. Computer skills in basic formats like Word, Excel, all Google platforms. Elevated understanding of culinary and beverage terms.
Compensation & Benefits - Salary - $95,000-$115,000 DOE.
Relocation Assistance Package. Health & Dental Insurance provided at 80%. 401k Retirement Plan with up to 4% match
- PTO & Sick Pay. Premier Annual Ski Pass. Employee housing
- available to those who qualify at affordable rates).
Equal Employment Opportunity
Salary : $95,000 - $115,000