Join Our Team as a Front Desk Receptionist!
Why Work With Us?
At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits :
- PTO and Paid Holidays
- No nights or weekends!
- Optional Medical, dental and vision plans
- 401(k) retirement plan
- Company-paid life insurance with / AD&D benefit
- Company-paid long-term disability plan
- Optional life insurance and short-term disability plan
- Optional Critical Illness Plan
- Optional Accident Insurance Plan
Essential Duties / Essential Job Functions :
Provide exceptional customer service to patients, visitors, and ONE Health Ohio staffHandle all calls in a timely and professional manner.Checking patients in and out using proper procedures and addressing all questions the patient may have.Completing new patient profiles.Verify patient's insurance information in the EHR.Verify household income before placing a patient on a sliding fee scale.Maintain patient accounts by obtaining, recording, and updating personal and financial information.Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.Collect applicable patient fees at the time of service.Set up follow-up appointments and providing the patient their patient plans.Reconcile the nightly deposit as per policy.Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.Other duties as assignedRequired Skills / Abilities :
Ability to maintain confidentialityPreset a positive and professional attitudePlanning and organizational skillsProficient in Microsoft Office (Word, Excel, Outlook)Ability to identify problems and to propose feasible solutionsAbility to maintain accurate recordsAbility to enter and maintain data in various company software programs.Knowledge of company's policies and procedures.Knowledge of modern office equipment, troubleshooting, practices, and procedures.Interpersonal / human relations skillsProficient telephone skillsTime ManagementAttention to detailEducation and Experience :
High school diploma or equivalentPatient check-in / outCompleting new patient profilesInsurance information verificationSliding fee scale competencyHealthcare experience desiredNextGen experience desiredCPR or ability to obtainPhysical Requirements
Sitting in a normal seated position for extended periods of timeReaching by extending hand(s) or arm(s) in any directionFinger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboardCommunication skills using the spoken wordAbility to see within normal parameters and hear within normal rangeAbility to move aboutNOTE : This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
