What are the responsibilities and job description for the Clinical Supervisor - $4,000 Sign On Bonus! position at One Hope United?
Clinical Supervisor I
Behavioral Health
Job Summary
$4000 Sign-On Bonus!
Under the Director of Programs or Assistant Director, the Supervisor is responsible for the supervision of the delivery of clinical services in assigned programs in accordance with program guidelines. This position will supervise staff working in residential settings, Hope Houses (home like setting), Transitional Living and Shelter.
Essential Duties and Responsibilities
- Provides supervision to staff offering therapeutic services in the community, home setting, and home like setting (residential)
- Specific Ratio for position:
- The Centralia Supervisor ratio will be 1:6 (3 residential clinicians and 3 Hope House clinicians)
- Ratios may change based on program needs for supervision, increase and or decrease
- Supervisor will provide supervision to professional and para-professional staff on therapeutic approaches with clients
- Reviews intake information of clients referred for services and distributes assignments equally amongst team
- Facilitates movement of cases in SDS from referral to open case records
- Ensures and maintains the appropriate staff-to-client ratios as outlined by the funding source, if applicable, appropriate to skill, client need, and quality services.
- Ensures adequate client contact is maintained in accordance with specific program guidelines and client needs. The minimum required contact hours should be weekly and or outlined for each position.
- Supervisor will oversee multiple shifts for staff working in multiple settings (Hope Houses, Community, Residential)
- Ensures staff at all levels are closely monitoring child and client safety and are appropriately responsive to any situation posing a risk to, or by, a client
- Will ensure effective coordinating services (e.g., therapy, school supports, healthcare) for youth
- Oversees services being provided and guidance in therapeutic treatment
- Completes Weekly Supervision (Coaching for Success, CFS) with each staff
- Reviews all assessments, treatment plan, case notes and other required documents generated by staff and signs as appropriate
- Oversees and supports Medicaid documentation compliance and quality
- Reviews funding source policies and procedures and trains staff on the implementation of these procedures
- Ensures complete case files are maintained and up to date
- Ensures that staff handles significant events in a prompt and effective manner
- Participates, engages, and initiates various collateral and community outreach to promote agency programs and network within the community
- Monitors various outcome reports monthly and quarterly, including trends and action planning for improvement as needed
- Complete quarterly funder reports, as applicable
- Participates in required meetings and trainings with funding source(s)
- Provides staff with training, education, and ongoing supervision and support, including monitoring of performance and developmental goals
- Oversees case responsibilities and provides guidance in case planning
- Staffs all cases with appropriate staff weekly
- Provides supervision to professional and para-professional staff on therapeutic approaches with clients
- Reviews all written documents generated by staff and signs as appropriate
- Attends court hearings, case reviews, staffing, and meetings as needed in the absence of direct therapist
- Ensures that the required documents are in case file
- Ensures that staff handles significant events in a prompt and effective manner
- Participates, engages, and initiates various collateral and community groups to promote agency programs and to network with the community
- Completes various outcome reports as required and monitor outcomes monthly/quarterly, including trends and action planning for improvement as needed
- Participates in required meeting and trainings with funding source(s)
- Provides staff with training, education, and ongoing supervision and support, including monitoring of WIGs and developmental goals
- Provides licensure supervision to staff to obtain licensure as needed and able
- Oversee, implement, and train on ARC/BCC trauma framework in service delivery
- Ensures adherence to contractual obligations with the funding source
- Handles client, staff, caretaker, and/or collateral complaints and grievances
- Conducts regular unit meetings with staff
- Participates in public speaking engagements to promote agency programs and market our services
- Participates in agency management meetings and work groups
- Assists CQI in the development of agency documentation to enhance programming and to meet the requirements of the funding source policies and procedures
- Provides direct service to children and families in the absence of assigned staff, as needed
- Manages a 24-hour response system, for referral intake and/or client emergencies in a rotation
- Administrative On call responsibilities on a rotation with other supervising staff.
- Manages case assignments to ensure an equal distribution of cases and to maintain the appropriate staff-to-client ratios as outlined by the funding source
- Ensures adequate client contact is maintained in accordance with specific program guidelines and the minimum required contact hours are achieved each month
- Ensures staff at all levels are closely monitoring child and client safety and are appropriately responsive to any situation posing a risk to, or by, a client
- Completes and submits performance appraisals in a timely manner
- Travel to multiple sites and provide support at minimum once a month/weekly based on needs
- Performs other related duties, as assigned
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Qualifications
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Required Skills
1. Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
2. Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines
3. Ability to function well in a team environment
4. Ability to demonstrate project management, organizational, analytical, and presentation skills
5. Ability to respond promptly to customer needs; solicits customer feedback to improve services
6. Resourceful in researching issues and developing solutions with minimal supervision
7. Excellent interpersonal and effective communications skills (verbal, written, effective documentation, listening)
8. Demonstrated ability to build professional relationships
9. Demonstrated problem-solving techniques
10. Ability to coach, manage, and develop team members
11. Ability to exercise discretion and ensure confidentiality
12. Ability to guide best practice regarding multiple types of trauma-informed therapeutic interventions
Work Requirements
The employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk; or hear. He/she may occasionally lift and/or move up to 25 pounds. The employee is also exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
One Hope United provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, One Hope United complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
One Hope United expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of One Hope United’s employees to perform their job duties may result in discipline up to and including discharge.
We Invest in You!
- Tuition assistance up to $2500 per year
- Up to 4 weeks paid Vacation Days; up to 6 paid Personal Days and up to 5 paid Sick days annually
- Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
- Agency paid life up to $50K based on salary
- Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
- Voluntary Legal Plans
- Agency paid long term after 1 year of employment
- Career ladders, professional development, and promotion opportunities
- Free LCSW and LCPC Supervision hours available in some locations
A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
- 800 talented professionals strong, serving 10,000 children and families in Illinois, Missouri, and Florida
- Fiscally stable, $50 Million agency-- strong since 1895
- Energetic leadership and a rich community of support
One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.
In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.
In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.
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Salary : $2,500 - $50,000
