Crisis Specialist - PT Evenings $5,000 Sign On Bonus!

Under the assigned supervisor, the Crisis Specialist provides community-based response, crisis intervention, case management, counseling, or mental health services to children and adults within agencies policies and program guidelines. Crisis Specialist works to alleviate or stabilize mental health and behavioral health symptoms of referred clients, which impairs their ability to adjust to home, community integration, or maintain living stability. Crisis Specialists also provide crisis responses to 988 calls and responses can include: homeless, substance abuse, or other community needs. Position provides linkages to resources that will help client alleviate crisis. Crisis response services is provided to both adults and youth in the community.

$5,000 Sign On Bonus available for candidates with a Bachelor's Degree!
$6,000 Sign On Bonus available for candidates with a Master's Degree!

Required Qualifications

Education

• BS/BA Degree required; BSW in human service-related preferred

Experience

• 1-3 years related experience in child welfare required

Other

• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance required

Job Duties Include:

• Daytime crisis intervention services, hours starting at 8am-7pm or later.
• Crisis calls may extend past 5pm and staff are required to complete crisis until coverage from evening shift arrives.
• Some coverage of nights, weekends, and holidays if schedule or staffing requires additional support.
• Conducts Crisis/Safety Assessment with an ETA of 60 minutes for CCRP or 90-minutes to respond in person for other crisis programs.
• Links clients to necessary resources i.e., health insurance, therapy, housing resources, medical treatment.
• Provides in-home services to identify service needs, assess child and family safety, develops safety plans, and provide services to meet family and child
• Implements services under the guidelines of practice framework, known as ARC (Attachment, Self-Regulation, and Competency)
• Can offer follow up services after crisis response up to or extended past 90 days of crisis. These services could include follow-up through completion of Mental Health Assessments, Treatment Plans, and other Case Management services.
•  Provides mental health stabilization and specific services according to funding source (such as Medicaid) where applicable.  
•  Completes required paperwork within established timelines and Medicaid compliant documentation
•  Will obtain and re certify for IM CANS assessment tool yearly  
• Handles aspects of intake and assessment as assigned per program need. 
• Provides transportation for clients within program guidelines.  
• Assists in the integration of all services provided for the client by serving as a central point of communications for service components during crisis
• Represents the agency at court hearings as necessary  
• Maintains comprehensive client files.
• With supervisory or Director approval, there are instances in which crisis response event may require tele-assessment services or phone support. 
• Utilizes assessment tools to determine immediate level of care needs and service array for referred clients, which may specifically include determination of psychiatric hospitalization or safe deflection.
• Facilitates linkage to psychiatric hospital, when determined as a need, and facilitates linkage to transportation services to the psychiatric hospital.
• Completes a Safety Plan or Crisis Prevention Plan at all Mobile Crisis Response events with client/guardian and collateral involvement and under the guidance of a QMHP and LPHA.
• Provides resource information to clients and guardians, to assist in the crisis management. Provides training and education to caretakers during crisis stabilization.
• Performs other related duties as assigned.
• This list of essential functions is not intended to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements.  

Required Skills

1. Proficient computer skills in a Microsoft Suite environment and adaptive skills to expand software application skills as
2. Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight
3. Ability to function well in a team
4. Ability to demonstrate project management, analytical, and presentation
5. Resourceful in researching issues and developing solutions with minimal
6. Excellent interpersonal and effective communications skills (verbal, written, active listening).
7. Demonstrated ability to build professional
8. Demonstrated problem-solving techniques.
9. Ability to exercise discretion and ensure

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
• Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
• Agency paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency paid long term after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

• 800 talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier.

The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee will drive a automobile, and at times transport clients per program guidelines. Occasionally, travel is outside the local area and overnight.

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Salary : $2,500 - $50,000