What are the responsibilities and job description for the Director of Programs – Hope Houses position at One Hope United?
Director of Programs – Hope Houses
Job Summary
Reporting to the Senior Director of Programs/Executive Director, the Director of Programs provides the leadership, management, and organizational development of the Hope Houses and coordinates day-to-day operations.
Essential Duties and Responsibilities
- Demonstrates the highest investment in and commitment to continuous quality improvement practices to improve service delivery.
- Supervises program leaders and administrative staff.
- In partnership with the senior director of programs/executive director, oversees the effectiveness of programs and implements the strategic plan and priorities for programs and services.
- Monitors progress towards desired objectives; handles obstacles and challenges to goal achievement.
- Prepares reports for use by OHU, external vendors, and stakeholders.Oversees program advocacy, implementation, and evaluation.
- Works effectively with team members of all levels.
- Empowers staff members to achieve outcomes; motivates staff towards goal attainment.
- Makes day-to-day financial decisions for programs and services, reviews financial revenues and expenses, and works to have the right resources in place for goal achievement.
- Ensures compliance with all program contracts and grants.
- Serves as a change leader by identifying, planning, and implementing program changes.
- Utilizes technology to support the management function effectively
- Participates in community/regional committees, workgroups, collaborative teams and organizations within the geographic area
- Maintains knowledge of trends within professional areas of expertise, participating in professional organizations as appropriate
- Ensures staff comply with required training and participate in required training to maintain an understanding of staff duties and expectations
- Performs administrative on-call duties as assigned/needed
- Treats with absolute confidentiality all information concerning OHU residents and programs
- Responsible for special projects as assigned
- Performs other related duties as assigned.
Required Qualifications
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Education:
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MA/MS degree in counseling, psychology, social work, or related field preferred; BA/BS degree required
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Experience:
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5 years of related experience plus 3 of supervisory experience required
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Other:
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Valid driver’s license and acceptable driving record with OHU-required levels of coverage for auto insurance
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Required Skills
- Experience effectively supervising a diverse group of individuals with varying job responsibilities.
- Ability to navigate a range of internal and external relationships
- Demonstrated competency in building and maintaining relationships with community and professional leaders within the service area.
- Excellent written and oral communication, with ability to convey information in a clear, concise manner
- Highly organized yet flexible and can handle multiple projects and priorities well with the ability to manage tight deadlines
- Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for our clientele), sensitivity to cultural needs, and ability to serve as a positive member of a working team
- Strong personnel and management skills with the ability to coach and develop team members
- Ability to handle stress well and effectively de-escalate crises
- Ability to write routine reports and correspondence
- Demonstrated ability to utilize analytical thinking and handle decisions
- Ability to exercise discretion and ensure confidentiality
We Invest in You!
- Tuition assistance up to $2500 per year
- Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
- Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
- Agency paid life up to $50K based on salary
- Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
- Voluntary Legal Plans
- Agency paid long term after 1 year of employment
- Career ladders, professional development, and promotion opportunities
- Free LCSW and LCPC Supervision hours available in some locations
A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
- 800 talented professionals strong, serving 10,000 children and families in Illinois and Florida
- Fiscally stable, $70 Million agency-- strong since 1895
- Energetic leadership and a rich community of support
One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.
In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations
Salary : $2,500 - $50,000
