What are the responsibilities and job description for the Lead Case Manager position at One Hope United?
Job Summary
Under assigned supervisor, the Case Manager Lead is responsible for providing direct case management services to children, birth families, foster families and primary caregiver(s) in the home setting, day care, preschool, and/or school to ensure they receive services appropriate to their needs, and continuity of care focused on resolving or preventing the issues of child abuse
or neglect. The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the child, family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the child’s own support system.
Under assigned supervisor, the Case Manager Lead is responsible for providing direct case management services to children, birth families, foster families and primary caregiver(s) in the home setting, day care, preschool, and/or school to ensure they receive services appropriate to their needs, and continuity of care focused on resolving or preventing the issues of child abuse
or neglect. The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the child, family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the child’s own support system.
Essential Duties and Responsibilities
- Abides by Incident Reporting policy and procedures as applicable
- Arranges visitation schedule structured upon the completed visitation plan with input from the appropriate parties, supervises visitations and documents observations as appropriate
- Assists in the provision of appropriate information when applicable and accompany children to appointments, as necessary, to report progress or lack thereof
- Assists the primary caregiver(s) and/or foster family in implementing tasks and activities according to the case plan
- Attends and participates in staffing reviews, administrative reviews/staffing, judicial reviews, permanency staffing, school staffing, CPT staffing, meetings, etc
- Completes all non-clinical intake paperwork for case management services according to OHU and CBC policy and procedure.
- Completes and attends mandatory trainings
- Develops and maintains appropriate documentation and concurrent planning in
- Identifies strengths, limitations, risk factors, and needs, to refer and coordinate the provision of concrete services to the child, primary caregiver, and biological families of children
- Intervenes and assists OHU/CBC staff in crisis situations
- Maintains client confidentiality according to established policies, federal and state statutes, as evidenced by obtaining needed releases of information and maintaining updated releases of information
- Maintains established caseload productivity requirements and standards for direct client contact
- Maintains face-to-face and telephone contact with each of the assigned eligible
- Notifies the biological parents of any changes in status, placement, medical & clinical treatment, etc., relative to the child
- Provides a written assessment of each family and develops, with the team, a case plan in a timely manner of receiving a new case, provide case plan updates, and family support plans. Monitors and reviews case plans weekly with team members and properly files changes in the case plan in advance with the court, DCF and Lead Agency
- Provides complete documentation for services rendered within established time frames, including daily log, progress notes, assessments and case plans, and other required documentation
- Provides on-going support to the primary caregiver(s) and/or foster family to assist the family in providing a safe and secure home environment for the child
- Provides recommendations to reunite the family, terminate parental rights, remove child from family, and close cases when appropriate according to OHU and/or CBC policy and procedures
- Refers the child, as appropriate, for medical care, including developmental, psychiatric, medical evaluations, treatment, etc
- Tracks dates and attends court with prepared documentation; assists with notification of all appropriate parties to attend court and all appropriate staffing
- Provides supervision in absence of supervisor
- Performs other related duties as assigned
Qualifications
Education:
Bachelor’s degree or a Master’s degree in Social Work, Criminology,
Psychology, Sociology, Counseling, Special Education, Education, Human
Development, Child Development, Family Development, Marriage &
Family Therapy, or Nursing from an accredited college or university
Experience: Two to Four years of related child welfare experience; previous
supervisory experience
Certification: State of Florida; Child Welfare Certification
Other: Reliable transportation, valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
supervisory experience
Certification: State of Florida; Child Welfare Certification
Other: Reliable transportation, valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
Required Skills
1. Ability to assess, interpret, and deliver care-related information concerning the life-span development of children and families
2. Excellent written and oral communication, with ability to document in a clear, concise manner
3. Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines
4. Intermediate data entry skills
5. Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for children and families who can become quite angry and demanding), sensitivity to cultural needs, and ability to serve as a positive member of a working team
6. Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner
7. Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
8. Ability to exercise discretion and ensure confidentiality
We Invest in You!
- Tuition assistance up to $2500 per year
- Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
- Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
- Agency paid life up to $50K based on salary
- Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
- Voluntary Legal Plans
- Agency paid long term after 1 year of employment
- Career ladders, professional development, and promotion opportunities
- Free LCSW and LCPC Supervision hours available in some locations
A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
- 800 talented professionals strong, serving 10,000 children and families in Illinois, and Florida Fiscally stable, $70 Million agency
- - strong since 1895
- Energetic leadership and a rich community of support
One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.
In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.
Salary : $2,500 - $50,000
