What are the responsibilities and job description for the Client Services Representative position at One Hour Air Conditioning & Heating?
Job Description:
We are seeking a Client Services Representative to join our team in Myrtle Beach, SC. The ideal candidate will have excellent client services skills, be able to handle multiple phone lines, and possess strong organizational abilities. The candidate should also be flexible, detail-oriented, and have proficiency in various computer software programs.
Responsibilities:
Answering and directing incoming calls
Assisting clients with inquiries and providing excellent customer service
Maintaining client records and updating information as needed
Handling client requests and resolving issues in a timely manner
Collaborating with team members to ensure client satisfaction
Requirements:
Previous experience in client services or a related field
Ability to handle multiple phone lines and prioritize tasks
Strong organizational skills and attention to detail
Flexibility to adapt to changing priorities and work in a fast-paced environment
Proficiency in computer software programs such as Microsoft Office