Residential HVAC Service Technician

As part of Service Minds, alongside Benjamin Franklin Plumbing and Mister Sparky, we offer endless career opportunities across multiple trades. We’re more than just an HVAC company—we’re a team of dedicated professionals who care about our employees and customers alike. Why Join Us? Uncapped Commission – Earn $100K+ Full-Time, Year-Round Work with work-life balance 401(k) with Employer Match to help you secure your future Company Vehicle, Fuel Card & iPad Provided for convenience and efficiency Comprehensive Health Benefits – Choose from HMO, PPO, and HDHP options 40% Employee Discount on Our Services to keep your home in top shape Paid Time Off & Paid Holidays so you can recharge and spend time with loved ones Immediate Access to Benefits starting the first of the month after 30 days of employment Access to a Range of Career Paths across multiple skilled trades within the Service Minds family (Benjamin Franklin Plumbing, Mister Sparky) Work in a Supportive Environment that invests in your success, with regular training and development programs Health Savings Account (HSA) options to help you save for future healthcare needs Flexible Spending Accounts (FSA) – Save on eligible healthcare and dependent care expenses while reducing taxable income Employee Assistance Program (EAP) – Access free, confidential support for mental health, financial planning, and family concerns Telehealth Services 24/7 – Skip the waiting room with virtual access to board-certified doctors for non-emergency care We Invest in Your Future – Professional development programs and leadership training to help you build a long-lasting career What You’ll Do As a Residential HVAC Service Technician, some of your responsibilities will include: Performing repairs, maintenance, and installations of HVAC systems with precision and efficiency, including furnaces, air conditioners, heat pumps, and ductwork. Diagnosing HVAC issues and providing effective solutions to ensure customer satisfaction, troubleshooting system failures, airflow issues, and energy inefficiencies. Delivering outstanding customer service, educating homeowners on their HVAC systems, offering recommendations for repairs or upgrades. Providing sales recommendations, explaining service options, and helping customers make informed decisions about repairs, replacements, and energy-efficient upgrades. Ensuring all work meets company and industry standards, following safety protocols, local HVAC codes, and company guidelines. Maintaining professionalism and integrity while interacting with customers and team members and building strong relationships. Keeping work areas clean and organized, properly handling and maintaining tools, equipment, and vehicles. What It Takes to Succeed At least 2 years of HVAC experience in a residential setting, including taking service calls and providing effective solutions. Proven experience in meeting sales and KPI goals, with a focus on customer satisfaction and quality service. Familiarity with ServiceTitan or similar service management software is a plus. A valid driver’s license and a clean driving record. The ability to pass a background check and drug screening. Strong troubleshooting and problem-solving skills, with the ability to think on your feet and resolve issues efficiently. A commitment to safety, professionalism, and providing high-quality service on every job. The ability to work independently and as part of a collaborative team. Outstanding communication and customer service skills, ensuring each customer feels valued and well-informed throughout their service experience.

Salary : $85,000 - $120,000