What are the responsibilities and job description for the Service Coordinator dispatch position at One Hour Heating & Air Conditioning of Brandywine, DE?
We need a Service Coordinator to help us run the field operations of our residential focused HVAC company, One Hour Heating and Air. Somebody that can handle the administrative aspect of a service a call soup to nuts, that is, answer the customers call thru posting the payment and everything in between. Your management of the company's calendar ensures we keep our punctual promise to the customer. It's a big job but you will get plenty of support and a great bunch of plumbers to work with.
JOB DUTIES
Support the customer my taking their call and accurately imputing their relevant information related to their specific situation.
Support the Service Technician
Manage the company calendar to ensure the commitments made from the field are followed thru with
Back-office accounting including but not limited to :
Purchase Order / Vendor Statement Reconciliation
Invoicing, Statements and Accounts Receivable
Other housekeeping Items
MINIMUM REQUIREMENTS
Results from the pre-interview assessment show a high likelihood of success in the job.
High School Diploma, prefer some technical college experience.
Proficient in Microsoft Word and Excel
Bookkeeping experience a plus
Ability to work overtime as needed including one weekend every 4-6 weeks
Benefits
100% paid medical for employee
401K with 100% match up to 4% of salary
10 days PTO to start, 15 after 5 years
6 Paid Holidays
Access to Dental, Vision and Disability insurance
Amical professional workplace.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.