What are the responsibilities and job description for the Service Manager position at One Hour Heating & Air Conditioning of Durham, NC?
Benefits:
Join Our Team of HVAC Service Pros Today!
Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
JOB SUMMARY
The Service Manager should be responsible for managing all aspects and functions of assigned HVAC service, maintenance and repair to include direct oversight for planning, coordinating, and directing activities of the service department; maintaining a workforce consistent with business activity; scheduling projects to ensure profitability, timely completion, and maximum customer satisfaction; communication of service and repair information to proper personnel to allow for effective planning and execution of project requirements; as well as management and development of employees to create a positive work environment.
JOB DUTIES
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
Join Our Team of HVAC Service Pros Today!
Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
JOB SUMMARY
The Service Manager should be responsible for managing all aspects and functions of assigned HVAC service, maintenance and repair to include direct oversight for planning, coordinating, and directing activities of the service department; maintaining a workforce consistent with business activity; scheduling projects to ensure profitability, timely completion, and maximum customer satisfaction; communication of service and repair information to proper personnel to allow for effective planning and execution of project requirements; as well as management and development of employees to create a positive work environment.
JOB DUTIES
- Direct oversight of service, maintenance and repair dispatching, ordering, warehousing, truck inventory and maintenance, and tool inventory and maintenance
- Oversees the building and completion of repair jobs
- Ensuring complete and accurate forms in job folders
- Accurate ordering of materials to complete each repair
- Approves assignment of service and repair jobs
- Oversees the coordination of materials procurement with approved vendors for maximum efficiency and cost
- Oversees the tracking of all unused materials and returning or reusing on another job as applicable
- Oversees the inventory of all truck and warehouse material and product stock
- Maintains safety and quality as a top priority by scheduling and conducting monthly safety meetings
- Conducting regular job site and truck inspections
- Permits filing for installations requiring local permits to commence job.
- Maintains departmental budget expectations to include job costing analysis of completed jobs
- High school diploma or equivalent
- Must have prior, successful experience as an Service Technician in the HVAC industry
- NATE certification preferred
- Must display strong communication skills and technical competence
- Ability to pass a thorough background check and drug screen
- Clean driving record
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
