What are the responsibilities and job description for the Client Services Representative position at One Hour Heating and Air Conditioning?
Client Services Representative
Location: Myrtle Beach, SC, 29577
Job Description:
We are seeking a Client Services Representative to join our team in Myrtle Beach, SC. The ideal candidate will have excellent client services skills, be able to handle multiple phone lines, and possess strong organizational abilities. The candidate should also be flexible, detail-oriented, and have proficiency in various computer software programs.
Responsibilities:
- Answering and directing incoming calls
- Assisting clients with inquiries and providing excellent customer service
- Maintaining client records and updating information as needed
- Handling client requests and resolving issues in a timely manner
- Collaborating with team members to ensure client satisfaction
Requirements:
- Previous experience in client services or a related field
- Ability to handle multiple phone lines and prioritize tasks
- Strong organizational skills and attention to detail
- Flexibility to adapt to changing priorities and work in a fast-paced environment
- Proficiency in computer software programs such as Microsoft Office
